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Registrar accepting payment for registry reserved domains

Should the registration system allow reserved domains to appear available?

         

ian1965

5:32 pm on Jun 17, 2008 (gmt 0)

10+ Year Member



Hi

I have used <a certain registar> for some time for various domain names.

I recently searched for a few .asia names and found one available so I registered it with them and paid the fee of 20.70 euros.

A week later I received an email from them saying the name was taken on a reserved list and the fee of 20.70 euros would be credited to my account with them, it was, but when I tried to pay it back to my bank they wanted 10 euros to process it.

The names still appears as available when you search, surely this is a little naughty, if they know the name is on a reserve list, why let you register it? is it so they can take your money and then demand 50% of it to get it back to your bank?

Anyone had any problems like this?

Thanks

[edited by: Webwork at 3:55 am (utc) on June 18, 2008]
[edit reason] See Charter re "grievance" issues. Interesting issue but "no company names" please [/edit]

Webwork

2:37 pm on Jun 20, 2008 (gmt 0)

WebmasterWorld Administrator 10+ Year Member Top Contributors Of The Month



Over the years I've had a few surprises.

Then there was the time before domain drops went to auctions and before drop catching "services" caught everything that you used to be able to "catch a drop" - for a few seconds - only to discover that someone had a faster connection and closed the deal before you could.

In your case it looks like you're the victim of crummy programming, by which I mean the system code should trigger a "not available" message based upon a pre-programmed query of the unavailable domain database. Instead it appears that such a query is performed after the fact.

How convenient for whomever is taking your money. ;-/

So, yes, I'd file my complaint(s) with the central registry and I'd insist on the publication of the reserved list somewhere. if that's not already the case.

But, still, I have to ask: Did you really think you were that lucky on the day your registered that lovely domain? :-P

ian1965

5:16 pm on Jun 20, 2008 (gmt 0)

10+ Year Member



lol, no i didnt think i was that lucky, but you never know unless you try hey, thought maybe it had been dropped from a list and I happened to be in the right time at the right place lol, plus I shouldnt really need to check on a list I dont think, thats their job I would have thought.

Its not the fact that I didnt get the name that annoys me even, its the fact that after I told them what I thought, they still advertise it as available even now, 2 weeks later, I think you are right, sloppy programming really, on the whole they are very good for other domains, and register them within 5 minutes and email to confirm, but I wouldnt be registering any more .asia names with them.

Cheers for the thoughts anyway