I have used <a certain registar> for some time for various domain names.
I recently searched for a few .asia names and found one available so I registered it with them and paid the fee of 20.70 euros.
A week later I received an email from them saying the name was taken on a reserved list and the fee of 20.70 euros would be credited to my account with them, it was, but when I tried to pay it back to my bank they wanted 10 euros to process it.
The names still appears as available when you search, surely this is a little naughty, if they know the name is on a reserve list, why let you register it? is it so they can take your money and then demand 50% of it to get it back to your bank?
Anyone had any problems like this?
Thanks
[edited by: Webwork at 3:55 am (utc) on June 18, 2008]
[edit reason] See Charter re "grievance" issues. Interesting issue but "no company names" please [/edit]
Then there was the time before domain drops went to auctions and before drop catching "services" caught everything that you used to be able to "catch a drop" - for a few seconds - only to discover that someone had a faster connection and closed the deal before you could.
In your case it looks like you're the victim of crummy programming, by which I mean the system code should trigger a "not available" message based upon a pre-programmed query of the unavailable domain database. Instead it appears that such a query is performed after the fact.
How convenient for whomever is taking your money. ;-/
So, yes, I'd file my complaint(s) with the central registry and I'd insist on the publication of the reserved list somewhere. if that's not already the case.
But, still, I have to ask: Did you really think you were that lucky on the day your registered that lovely domain? :-P
Its not the fact that I didnt get the name that annoys me even, its the fact that after I told them what I thought, they still advertise it as available even now, 2 weeks later, I think you are right, sloppy programming really, on the whole they are very good for other domains, and register them within 5 minutes and email to confirm, but I wouldnt be registering any more .asia names with them.
Cheers for the thoughts anyway