They gave me an e-mail address to contact <snip>, they have had 4 e-mails from me and havent responded to any yet.
Now another website has appeared on my domain looking like its been sold to someone else.....what can i do here..? Is there some regulatory body or something i can complain about this to and get my money back..?
Please help..this is driving me nuts..!
[edited by: Webwork at 4:43 pm (utc) on Jan. 18, 2008]
[edit reason] No specifics, please. See Charter. [/edit]
Sorry to read about your bad experience. Per the WebmasterWorld TOS and Domain Forum Charter we don't allow folks to post "company specifics", so I have removed those facts.
First, did you read the company's TOS? (Don't post them, either. ;0) )
Did they offer a "guarantee"? If not, you may be SOL: sorta outta luck. Most domain "catching" services do NOT offer guarantees of any kind. You must be certain to read their terms of service before payment.
If a fraud of some kind has occurred the first place you might file a complaint is with whatever "consumer protection" or "consumer advocate" program is offered by the State where the company is located. Search State+"Consumer protection" or "Attorney general", etc.
IF you paid by credit card you might also approach your credit card company and ask for a chargeback - if you are certain there has been a breach of agreement.
[edited by: Webwork at 4:56 pm (utc) on Jan. 18, 2008]
