Forum Moderators: buckworks & webwork

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Domains Being Held Ransom?

How do I get them back.?

         

King_Fisher

6:50 am on Sep 9, 2007 (gmt 0)

10+ Year Member



A year and a half ago I took out hosting service with a large German hosting company (who shall remain nameless). I registered two domains with them.Within
sixty days I changed my mind and informed them of my decision. Everything was paid up to that point. They informed me I could not cancel due to the fact that
I had accepted some free software from them which bound me to a minimum contract
of a year. Offered to send software back to them unopened. <Snip> They refused and said I must honor the contract

Can I move my two domains out, or am I screwed? I would offer to pay them for
any cost in registering the domains plus any additional cost.

I never used any of their services other than registering the domains.

Has the ship sailed on these domains or do I stand a chance of retrieving them?

...KF

[edited by: Webwork at 1:20 pm (utc) on Sep. 9, 2007]
[edit reason] See Sticky; TOS [/edit]

Quadrille

8:26 am on Sep 9, 2007 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



Are they right?

Rigid or not, if you signed the contract, they have a perfect right to expect you to honour it.

If so, then settle the year's contract, and put it behind you.

If they are being unreasonable, and the contract should NOT be binding you, then there's always a lawyer. But that will almost certainly cost you much, much, much more than one years hosting. And if you are in a different country, you can double that.

Your "rights" depends on the original agreement; the practicalities says "Give 'em the money and walk away."

[edited by: Webwork at 1:57 pm (utc) on Sep. 9, 2007]
[edit reason] Edited OP so necessary to remove reference to OP [/edit]

HuskyPup

3:02 am on Sep 10, 2007 (gmt 0)



I am assuming a UK question here?

large German hosting company (who shall remain nameless).

I assume it's the "one" all experienced UK webmasters know of that continues to "deceive" the whereabouts of its UK servers?

Mods: Please delete a little of the above if deemed legally derogatory!

Can I move my two domains out, or am I screwed? I would offer to pay them for any cost in registering the domains plus any additional cost.

I never used any of their services other than registering the domains.

Quite simply, in whose name are they registered?

Your name? Do what you like and if they try anything go straight to Nominet.

Their name, gotcha!

Jane_Doe

4:28 am on Sep 10, 2007 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member Top Contributors Of The Month



If it were me, I would just pay them up for the hosting, move the domains and then post your experience at all of the web hosting review forums.

Webwork

5:08 am on Sep 10, 2007 (gmt 0)

WebmasterWorld Administrator 10+ Year Member Top Contributors Of The Month



I sense a longing to "name names" but y'all are doing a pretty goof job of exercising restraint.

To any latecomers or newcomers, please understand that We offer the opportunity to post issues and suggestions for solutions, but not grievances, so please continue to maintain a wide berth when it comes to naming names or even hinting at names. Thank you.