Welcome to WebmasterWorld Guest from 184.108.40.206
No where did it indicate a billing problem but checked my CC information and it was correct. So I assumed (big mistake) that it would just bill/renew.
Well I ended up losing it and noticed 30 days after expiration a new owner. The whois record however shows I lost it the day of the expiration.
Is this typical for the grace period to be so short?
[edited by: Webwork at 4:18 am (utc) on Aug. 24, 2007]
[edit reason] Please keep domain registrar issues generic [/edit]
Anyways, I would think that the registrar having billed you has sent you concrete proof that you auto-renewed. Especially since you did not in any way dispute the charge, nor did they credit the amount back.
Therefore, it is up to the registrar to retrieve the domain. A stiffly worded registered letter is called for. Send an electronic copy if you want of course, but make sure you also refer to the hardcopy. You don't want any of that "we never got the email" nonsense.
There is prior precedent for this.