Welcome to WebmasterWorld Guest from 18.104.22.168
I don't think I've ever received such a call in my life and I've had domains through Godaddy for years.
Regardless, I was impressed.
(BTW, I think we have about 40 domains, so we're not a huge customer either.)
I guess they looked at my history of renewing domains within a few days of their expiration and wanted to see if they could get their money sooner.
lol - and here I am thinking that their intentions were to better their customer service. ;)
The more active domainers probably get calls all the time. I did take this is a sincere effort to better their customer service. I guess you need to try anything when you're in a market as competitive as domain regs.
I only have about 10, so I don't really keep track of when they're supposed to renew... they just take care of themselves.
Impressive service... if a bit strange.