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I have a problem opening my own web site where all other people can open it.

Message: "There is no website configured at this address".

         

wahyu

9:28 pm on Dec 29, 2005 (gmt 0)

10+ Year Member



I have a problem opening my own web site where all other people can open it. When i open the page using mac and pc at home, i'll see the error page of my web hosting saying "There is no website configured at this address.". I have tried to dig into many forum and found out about Qhosts-1 trojan that hijacks the browser. I searched for the HOSTS file in my pc and found it but nothing suspicious listed there, only 127.0.0.1 localhost. So i assumed that my pc or my mac are not infected, specially since the error page comes from the web hosting service i use for the hosting. Is it possible that the problem is somewhere outside my pc and mac, so like on the ISP side, in this case Comcast or even on the web hosting side? or are they any other sources of this problem beside QHost trojan. The page is on and off, so sometime i can open it, sometime not.

Frequent

9:34 pm on Dec 29, 2005 (gmt 0)

10+ Year Member



Can we assume you've tried clearing your cache, deleting cookies, etc?

Freq---

wahyu

10:06 pm on Dec 29, 2005 (gmt 0)

10+ Year Member



yes i did empty the cache, cookies, restart the wifi router.

One thing i forgot to mention:

i own the domain <snip> Example.com (what we are discussing now) for more than 1 year. a week ago i had to renew the domain. This domain was registered at registerfly.com and i pointed the dns to my host, it was always like this. So a week ago when i wanted to renew it, i was thinking to transfer the domain to host and i did. After about 30 min i found out that the domain transfer can only be purchased with a hosting plan which i don't need. So i called the customer service and told them to cancel the purchase. I guess during that time the domain Example.com was already registered with a new IP address. So after i renew the domain at registerfly.com again, i started getting this error everyday, sometime it works, most of the time not. I'm guessing the problem is at the DNS, because i can access the page using ftp or by typing the ip address.

[edited by: Webwork at 10:39 pm (utc) on Dec. 29, 2005]
[edit reason] Charter [webmasterworld.com] [/edit]

Marcia

10:11 pm on Dec 29, 2005 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



Just pointing a domain to your hosting isn't enough, the domain has to be set up at the hosting company's server, which apparently isn't done. Pointing does not equal having hosting.

Set up hosting for the domain and it'll show up once it resolves.

wahyu

10:47 pm on Dec 29, 2005 (gmt 0)

10+ Year Member



i did setup the domain in the hosting panel as addon domain. i use this method for more than a year before last week and that is the way it should be done. the problem is, i my self can not see the page, you guys might be able to see that page. <hotlink to website deleted> what i see is an error page from blue host saying "There is no website configured at this address." so it is bluehost.com fault, mine or comcast?

[edited by: Webwork at 1:51 pm (utc) on Dec. 30, 2005]
[edit reason] No hotlinks to personal websites [/edit]

Marcia

10:55 pm on Dec 29, 2005 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



>>I guess during that time the domain Example.com was already registered with a new IP address.

Why not change it back to the IP you had it pointed to for a year? IMHO you'd best ask the host and/or the registrar's tech support if you can't figure it out and it still isn't working.

wahyu

12:42 am on Dec 30, 2005 (gmt 0)

10+ Year Member



i asked them to check the dns and everything. you know the point is why anyone else can see the, but i can't, only if i use [ipaddress...] then it works.

jtara

3:21 am on Dec 30, 2005 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



You've got a name-based virtual host.

There are a number of web sites sharing the same IP address. Modern browsers will work correctly, as long as the domain name is used. If somebody uses a very old browser, or uses the IP address instead of the domain name, then they are going to see the message that you are getting. The message is generated by the web server.

I wouldn't use a name-based virtual host. Get your own IP address. They're OK for casual, personal web sites. Not for a professional site.

The only thing I would use name-based virtual hosting for would be if I had several aliases for the same website. e.g. examplesite.com, example-site.com, examplesite.net, etc. etc. You might want to use name-based virtual hosts if you want each one to display a unique name (instead of examplesite.com for all of them, as you would get if you simply CNAMEd them all to examplesite.com).

wahyu

5:30 am on Dec 30, 2005 (gmt 0)

10+ Year Member



hmm as i said i used this method for more than a year and never had this problem. this problem has occured since last week AND all other people can see the page. I can not see the page from home with my PC and my MAC.

jtara

6:53 am on Dec 30, 2005 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



I think it's something about your computer or configuration.

I was able to get the message you described by using the IP address instead of the URL. You ARE typing the domain name into your browser, right? Not the IP address? If you type the IP address, you are going to get that message, and it is correct that you should get the message.

Did you, at some point, have your hosting provider issue you your own dedicated IP address for your website? If so, you need to use that in your A records. NOT the shared address. It's quite possible they have it configured so that it will respond to either a shared address or a dedicated address.

But, in either case, you should still be seeing your web site, unless you have a very old browser, or are typing in the IP address rather than the domain name.

Anyway, if it works for everyone else, then it's not a problem, right? :)

wahyu

7:00 am on Dec 30, 2005 (gmt 0)

10+ Year Member



I was worry that it is Qhosts-1 virus hijacks my browser but i did not find any indication of that and i use Mac all the time (safari, firefox, flock). I can open the page if use the IP address: 123.123.123.123/~myaccount but if i use the domain it does not work most of the time. Can be comcast responsible for this?

kwngian

7:30 am on Dec 30, 2005 (gmt 0)

10+ Year Member



If your nameservers have been changed, you will not be able to access your domain after you've switched back to the original for a period of up to 72 hours.

If you have been trying to access your domain from your present ISP for these few days, your ISP's proxy may also be caching the previous version of your site.

Also if you are using windows, you can try to clear your DNS resolver cache by typing ipconfig /flushdns.

wahyu

8:01 am on Dec 30, 2005 (gmt 0)

10+ Year Member



Hi kwngian,

>>If you have been trying to access your domain from your present ISP for these few days, your ISP's proxy may also be caching the previous version of your site.

i think this could be something that have caused this problem. During that time i've tried to access the page couple times and i saw this error page which i could understand, because the DNS is not active at that time. How can i clear the cache of my ISP (comcast), do they aware of such as problem?

kwngian

8:07 am on Dec 30, 2005 (gmt 0)

10+ Year Member



How can i clear the cache of my ISP (comcast), do they aware of such as problem?

You can't. They'll keep hitting on your old ip until the zone information for your domain expires. So you'll just have to wait. You can change your default DNS to your hosting's or another ISP for the time being or your could just nail the new ip address for your domain in your hosts file.

Again, if you're using windows, you can also type ipconfig /displaydns to show the list of the domains in your dns resolver and its ip addresses. If you see your domain in the list, check the ip address that is current resolving to.

wahyu

8:19 am on Dec 30, 2005 (gmt 0)

10+ Year Member



thanks

i used ipconfig /displaydns and found my domain, before that i try to open the page. right now it works for me but i'm sure not for long. So i found my domain in the list and with the correct IP address, so i assume that is ok right now. If the site not accessible in the other time, will the ipconfig /displaydns show other IP address for my domain?