I really don't want to see a thread where everyone piles on that JoeBlowDomainRegistrar offers DNS.
Am I failing to grasp your question? If I do understand you I think the answer pretty much is "they all do".
Also, give the amount of time I've spent hanging around domain forums (occupational hazard) I have to say that a report/grievance about a DNS failure is so rare that I've never before read a thread setting out DNS as a registrar related issue.
Go find any old registrar and chances are you won't have a problem.
OBTW - What exactly was the nature of your DNS problem? Both your primary and secondary servers, provided by the registrar, fail? Are you saying that you hosted your websites with the domain registrar's hosting division OR are you saying that somehow the WhoIs record for NS1, NS2, NS3, etc. somehow was corrupted by an action of the registrar? What was the registrar's explanation of the cause of whatever the failure was?
Frankly, since DNS registration at domain registration time is pretty much a requirement (haven't seen a registrar that doesn't ask for the info) I'd be surprised to find that DNS is not offered.
At the very least most registrars see an uncommitted DNS record as an opportunity to launch a splash page promoting their services, so it would be unexpected to find a registrar that chooses "not to" offer at least a default DNS. Heck, when it comes to DNS, since you can set any that you want I don't see a reason to tie DNS to domain registration in any event.
Sorry to disappoint concerning we don't do "this company is great" posts. For the most part, opening the door that wide is an invitation to renaming WW SpamORamaWorld. I'm sure you'll find other forums where people will line up to suggest registrars. Likewise, I'm sure you already know all the major players in the registration business. After the big few there's lots of resellers, so you're only getting what the parent company offers vis-a-vis DNS services. As to the smaller players, well, they're small for a reason - which may include that they're primarily a conduit for someone's "other business interests".
Good luck.
Anyway, you do realize no one can give you a 100% guarantee there'll be no DNS issues whatsoever, right? Just another reality check here because technology's not exactly flawless.
To make things "worse", registrars at least try to limit their liability thru their service agreements whenever downtimes occur. Can't really blame them, but it sure leaves a bad taste in the mouth.
Some providers have better track records than others. In which case, you'll have to use the same old steps in searching for one: browse thru forums, ask your relatives/friends/enemies, etc.
Good luck finding one!
[webmasterworld.com...]
. . we figured with the higher price and reputation, it would be more reliable. Long story short, they had a DNS server go out and our biggest site was down for four days without any compensation.
Woop, I sense that you'd like to either out the offending company or get some payback by saying what poor service they provided - but you are acting with a bit of bridled self-restraint. Nicely done. I appreciate that.
It is a bit of nonsense to have a nameserver down for 4 days. Frankly, I can't imagine that a hosting provider would have a single DNS and that there was no other immediately available option to restore your website if DNS was the only issue.
Sorry to hear about your plight and I can understand your anxiety about not having the same problem with a new hosting firm. I'd simply make it a point to ask about redundancy whereever I went. As I said earlier, I've never come across a post where a downed DNS server was accountable for a 4 day outage. Usually there's other issues as DNS is such a ubiquitous service and so easy to get up and running.