Reason # 324 for contracting different hosts and registrars
Getting the .net or whatever extension is the next best thing until you possibly resolve the issue. Good luck.
The domain regitrations and sales dept seem to be a separate entity from the web server and tech support, and I found an old e-mail receipt with their number.
I'm glad I've found this forum: there is a great deal of useful info here. Thanks again! There is hope (throw more money at the problem and be patient...) Dinibois