Yahoo Domains

The mysterious authorization code

[Lex_Luther]

It seems many people have a hard time getting authorization codes from Yahoo domains.

Many months ago I tried to get some authorization codes and Yahoo and thier register Melbourne IT made the experience extremly dificult. I actually ended up losing several domains.

Today I am going to try and get a authorization code from Yahoo/Melbourne. I would like to document the experience here and hope it will make it easier in the future for myself and others who attempt authorization code requests from this seller. Hopefully a solid process will present itself.

Begining the process:
To start with I look around the control panels at Yahoo and thier register Melbourne It. Niether list any information about authorization codes on theier control panels. They dont even mention the name are say how to request one. Checking both help sections reveal no mention or even hint of the existance of authorization codes.

I now write a request to Melbourne asking them to send the authorization code to the email associated with the domain. I await for a reply.

[Lex_Luther]

Melbourne has written me back today. No mention of authorization codes. Just a form letter directing me to Yahoo customer service.

I have sent off a letter to Y requesting the authorization code.

[Webwork]

I've never had a problem getting an authorization code from a legitimate (large scale) domain registrar. All you have to do is follow their outlined procedure. That's not to say that they link for getting an EPP or Transfer Authorization code is as obvious a link as say the link for buying your next domain.

If you believe you are getting the run around then file a complaint with ICANN and copy the registrar on the complaint.

[Lex_Luther]

/\ /\ Me niether, except with Yahoo/Melbourne, I ended up losing some domains last time becuase of thier lenghty and confusing procedures.

One good thing about Y is that they are always quick with a response.

I have recieved a reply after requesting authorization codes. I will not post the email as it might be a specific, but here is some excerps.

Y says:
1. Telophone billing to cancel your domain.
2. After canceling your domain contact thru telophone or mail (snail) tech support so they can remove the domain from our reseller list.
3. Once the above is accomplished you will be sent a reg key.
4. Contact Melbourne IT with the reg key to request an authorization code.

I'm very hesitate to cancel the domain as last time this resulted in me losing several Y domains. I have written them back letting them know I do not wish to cancel the domains, but would like to optain the auth code for future use.

[OCSupertones]

^^^^^^^^^^^^^^^^^^^^^

That is exactly what they told me as well.

However, it has to be after 60 days.

Brandon

[Lex_Luther]

^^^ You mean sixty days after you cancel the domain?

[Lex_Luther]

Yahoo has written me back after I requested the authorization code with out canceling the domain.

Below is an excerpt from Y's email:

-- you can transfer hosting from Yahoo by changing the nameservers --

email paraphrased by tedster
Sorry, no email quotes.
See Terms of Service [webmasterworld.com]>

I do not know why they think name servers have a relationship with authorization codes.

I do not want to cancel out this domain and risk losing it. I will write a letter to Melbourne asking for the reg key, which hopefully will enable me to get the authorization code

[edited by: tedster at 10:04 pm (utc) on May 27, 2005]