Any help is much appreciated.
Thanks
Michael
RE: Forget the servers for now: who has administrative control of the DOMAIN?There is no admin control panel when you are a registrar. The crook who has the server has control. Where can we turn him in, besides small claims court?
That wasn't the question he asked you; when you register a domain, you provide (usually) registrant, administrative, technical and billing contact information. Who is the administrative contact for the domain in question? Unless it's the problem hosting company, I can't understand what the problem is.
If the hosting company is not the administrative contact for the domain and is also not the registrar that you used to register the domain, you should be able a) to transfer the domain to another registrar if you need to, and b) to change the nameservers that the domain points to (usually, you do have a control panel to manage this, but if not, you can simply ask the registrar to make the change).
If the hosting company is registered as the administrative contact, or is also the domain's registrar, then you do have a problem...
-B
Remember my friend "IS" the registrar. He is the "network solutions" for city-state.us
a subdomain was used by the city, and they have moved to a .gov domain, they set up a redirect. My friend billed the city and they didn't pay. As a .us registrar he can shut this city down. subdomain.city-state.us
meanwhile the city's website on my friends server is #3 on google for the keyword of the city's name. We need to delete the MX records on this clown's box, but he aint budging yet. There is no control panel to log into as a registrar for .us. We're gonna threaten this hosting clown witha lawsuit int he next couple days. Thought maybe someone had some ideas or an elaborate on this weird problem.
Very simple. Then, it is almost instantaneous to resolve when you change the nameserver information to another hosting location. A friend just changed registrars and hosting, within less than a day it was all accomplished. It had been registered through her host, there was no control panel to make the change - the new registrar handled it all for her. Less than a day.
he can't, there is only one registar for .us, that is [nic.us...]
We need to delete the MX records on this clown's box, but he aint budging yet. There is no control panel to log into as a registrar for .us.
As far as I know, as long as you have control of the domain, what goes on on the server it's hosted on is a non-issue.
Since your friend is the registrar, why can't he just change the nameservers that the domain points to? Once that has been done, in < 72 hours, all requests for that domain will go to the new server.
RE: You go to another - a completely different - registrarhe can't, there is only one registar for .us, that is [nic.us...]
Better explain this again - you said your friend is the registrar...
-B
I think i'll have him sign up here and carry the thread on, I really don't know much more. This has to do with zone records.
My friend does not have zone management as registar for .us, (remember he IS the registar) and he doesn't have an interface on the crook's server either.
Zone Management allows you to control the set-up of your domain name records. Your domain name records are responsible for routing your Internet services eg. Mail, WWW. Usually this type of control is only available to system administrators.
I would think if he had a domain name (domain.com) and was being hosted on the crook's box, yes it would be a simple matter of initiating a DNS request by the new hosting company, but in this case he IS the registrar of this domain...that's all I know..I'll have him get on here, thnaks to all who have posted.
It makes NO difference if he is the registrar. If he does not know what do do or how to handle this he just needs to get the domain with another registrar, change to another host and put the site where you don't have to know how to do anything. The MX can be changed in the control panel of any host that uses cpanel.
>>A friend of mine is a .us registar
You mean he himself is an accredited ICANN registrar, or he resells domains for another company?
RE: You mean he himself is an accredited ICANN registrar, or he resells domains for another company?
He resells and is accredited .us register.
[nic.us...]
(who is now being held hostage on this crook's box)
Honestly, if I were your host and you said to me what you've said in this thread, I don't think I could help you because it's utterly baffling to me what you think the problem is and what the host is supposed to do to help you.
I repeat: transfer the domain to a different server - this has nothing to do with your host as long as the host is not the registrant or registrar of the domain - and your problems will be solved.
Here - you've said that what you are trying to do is move a domain away from a particular host. If you can answer the following questions, someone may be able to help you:
If the answers to (1) and (2) are 'yes,' then you can transfer the domain to another registrar, although this doesn't necessarily have anything to do with moving a website from one host to another. If the answer to (3) and/or (4) is yes, then you can change the server that the domain points to; as far as I can tell, this should solve your problem completely. If the answer to all four is yes, then, I simply cannot understand what your 'problem' is supposed to be.
The only way I can see that you have any problem at all is if the answer to (1) or (2) is 'no,' and even if the answer to one or both of those questions is 'no,' I would say it only really affects moving from one host to another is if the host you're not satisfied with is also the domain's registrar or registrant.
If the answer to (3) is 'no,' then ask your registrar how to do it. If the answer to (4) is 'no,' or your registrar won't help you with (3) then, one way or another, your registrar is incompetent and you should transfer your domain to a more respectable and knowledgeable registrar.
-B