Forum Moderators: not2easy
That would be my reccommendation to you. Try to incorporate an image of a face on your home page.
1. Where am I?
2. What can I do here?
The first is essential, and often fudged a bit too much. New arrivals want to know if they clicked on what they thought they did, and if they came to the kind of place they were looking for. So the Home Page needs to be a friendly signpost and a welcome mat.
The second point is the invitation to explore. The issue of information architecture is essential -- you want your copy and navigation labels to tell the site's story, but to tell it very efficiently.
A home page is not the spot to get expansive - it's a place to say "This website will be easy for you to deal with. Nothing overwhelming or confusing is hiding if you click. Here's what we have for you, in a nutshell." So I prefer economical text, with inline links to the most commonly desired internal pages.
Even though the page needs to be your welcome mat, it's also not the place to explicitly say "welcome to widget world" or "we are the number one provider of widgets and gidgets in the tri-state area". No one cares -- get down to business for your users, and you will retain a greater share of traffic and see fewer "one hit wonders" in your server logs. The welcome can be implied by your thoughtfulness, and the blowing of your own horn can be tucked away in the "about" section on a small utility menu, in most cases.
In the past there was a trend for creating "splash" pages - and you really didn't see what was up with the site until you clicked in. I've never seen this approach give results for our clients that weren't immediately improved by removing the splash page and, instead, immediately introducing the look and feel of the internal pages.
A new visitor gets a quick orientation the minute they arrive and then that job is done. On their second click they can be focused on the content, the information, rather than learning the mechanics of the interface -- you already gave them that on the home page.
Jakob Nielsen has published a powerful and beautifully usable book called "Home Page Usability - 50 Home Pages Deconstructed". I've studied that beauty more than almost any other resource I have on my shelves. It gets a big recommendation from me.
a) tell the new visitor at a glance whether or not he's likely found what he's looking for and
b) route the return visitor as quickly and easily as possible to the page devoted completely to the task he came there to perform.
An informational website is something else, but when the website is for a company that sells something to actual customers (e.g., not an affiliate), then there's no substitute for task-driven design. Write down all the tasks people come there to perform. Prioritize them. Then do walkthroughs of each task. You'll find mistakes like: the most important task has been given the least amount of screen real estate on the home page, there's no visible way to accomplish a given task from the home page, etc.
Worry about the colors and pretty images later (much later), after you can show that the website makes it easy to actually accomplish what the visitors came there to do.
The point - skip his books if your website has any goal of making money.
Regarding Jakob Nielsen and others, they offer sound, practical advice developed from years of study. While something may not specifically address your issue(s) today, it could in the future. If you do a search for the first part of the previously mentioned book title, look thru the top 10 results. There are some real gems there! And many of them will lead the reader deeper and deeper into what makes a good page, so be prepared to spend (at a minimum) a few hours researching and hopefully learning.
I can tell from my logs that a few people don't like my home page. Those are the 1 hit wonders. I wonder why they left? Could it be the color scheme, or that it didn't render properly in their browser (I hope not - I test for that), or maybe there's too much information and they couldn't find what they were looking for. Who really knows, without asking the visitor. But I know that I get a lot of business from that page, and a lot of repeat business. So it can't be too bad, and I don't change much about it. If it were perfect should I assume a conversion from every visitor?
<add>Just checked the wayback machine.. my home page has pretty much looked the same since 1999</add>
Jakob Nielsen has published a powerful and beautifully usable book called "Home Page usability - 50 Home Pages Deconstructed". I've studied that beauty more than almost any other resource I have on my shelves. It gets a big recommendation from me.
tedster/bts - thanks for the recommendation. Mine arrived this morning.
Can't wait to get stuck in...
arran.
Precious_Pearls
he is horrible about monetization
That's because he's a usability expert. Usability is a user centered discipline (hence the name). It's about making a site best for the visitor.
Monetization has nothing to do with your users ability to navigate, find information, or experience your site. In fact, in many cases, monetization puts a serious dent in usability (clutter lowers usability significantly, and much advertising is just that...clutter).
The fact is that usability as JN talks about it actually DOES have to do with monetization, only in an indirect way. A more usable site attracts and keeps visitors. More importantly, good IA and usability on a site allows far greater control over where your visitors go. They are, in fact, the ONLY ways to influence user movement through your site.
If that doesn't put you in the monetization driver's seat, nothing will.
cEM
As you are going to develop a new site so it will be better that you follow all the basic guidelines of site development like keyword density, the page should be well structured site should be easy to navigate.
If any other suggestions are required dont hesitate. All queries of yours should be solved before the completion of your site.
Cheers
P_P