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Jason Calacanis Suggest 5 Things Facebook Can Do To Regain Trust

     
2:28 pm on Jun 4, 2010 (gmt 0)

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Jason Calacanis Suggest 5 Things Facebook Can Do To Regain Trust [venturebeat.com]
1. Add an export key. Every major consumer service out there has this feature called ”export.” When you click on this feature the service returns to you the information you’ve put in it. In the case of Facebook you could do this by having the ability for users to export all their photos, contacts and–gasp–their social graph! I’m certain no more than 1% of users would ever use this feature–but it would speak volumes.


It's an interesting read, and the principles can apply to many online businsses.

Others include
2.Support a common ‘Like’ standard.
3. Do not require folks to use your currency.
4. Remind users of their privacy setting.
5. Stop stealing every idea out there and partner.
6:26 pm on June 4, 2010 (gmt 0)

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6. Stop spamming people to death.

dc
6:30 pm on June 4, 2010 (gmt 0)

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7. Stop changing my settings and default to 100% secure/hidden when you decide to ignore my request.
6:45 pm on June 4, 2010 (gmt 0)

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8. What is facebook ?
8:39 pm on June 4, 2010 (gmt 0)

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I think they will never provide an export fxn to pull your data off and onto another provider. That just opens to the door to a million facebook alternatives to pop-up. I predict we won't see that function from them, ever.
11:38 pm on June 4, 2010 (gmt 0)

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# 1 for me would be not to do a spam site like Mahalo
3:18 am on June 5, 2010 (gmt 0)

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It would be good if it was not run by the biggest ****** in the industry - which is quite an achievement given the stiff competition.

It will be very difficult given trust given that Mark Zuckerberg has made it quite clear that he does not think privacy matters, which will always make a lot of people take any improvement to be a temporary benefit until they can sneak a way round it.
7:46 am on June 5, 2010 (gmt 0)

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I'm sure he knows privacy matters but he's sitting on all of these user generated pages and seeing dollar signs. Don't do it Mark.
1:49 pm on June 5, 2010 (gmt 0)

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He only knows that privacy matters to their reputation. They've been walking that fine line between reputation and profits and it was only a matter of time until they stepped too far on the $$$ side. Will their move back from the dark side be timely enough?
5:21 pm on June 5, 2010 (gmt 0)

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Thank you, Engine. My keyboard was in need of a wash.
7:58 pm on June 5, 2010 (gmt 0)

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Just curious, and to be a thorn in the side. Much as some of us may diss FB (e.g., I trashed my acct) - and analogously much as some of us may get angry with GOOG's Current Incarnation (Reno's 4145761 of 2 June at 5PM)... These are "facts of life", no?

For, e.g., through all the stink raised over FB, not much dent was made in membership. The Zuckster grins.

I've seen on webmasterworld no hint of a wholesale boycott of FB (not to mention GOOG, of course) in any way shape or form. Or: how does webmasterworld show enough might to incite corporate change?
11:51 pm on June 5, 2010 (gmt 0)

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Albo, I think its best that WebmasterWorld as a whole, does not have any opinion out outside issues. We can all express our individual thoughts, but WebmasterWorld ought never do so.
3:25 am on June 6, 2010 (gmt 0)

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Jason's theory is thing of the past. Let any one create something crazy like FB or.. We always attack the creativity. Every one likes $$ sign! How to grow othewise with so much overheads? Give idea that will protect all.
4:51 pm on June 8, 2010 (gmt 0)

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@albo, FB membership numbers are misleading as people may become inactive without actually closing their membership. My usage of Facebook has dropped drastically.