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My problem: AOL.
Most the time the AOL users never get the email. Apparently some "advanced" spam algorithm over at AOL is filtering my new users registration welcome email.
Any ideas on how to be compliant with AOL? I found some info on their site about best practices:
Does paying for ($399) and applying to their "Goodmail Systems" work?
Has anyone successfully kept in good graces with AOL?
Thanks for any tips/advice.
One thing you can try is running a DNSReport on your domain and checking for any mail-related issues.
I'm still trying to get my application confirmed for their "whitelist".
For now, I've taken to adding custom code to not require email validation from new AOL members on my site... sucks that I have to do that... but I can't stand losing new members over AOL's email filter...
I'll update this thread if I have any success with the whitelist.
...but they figure my emails may still be getting filtered by the junkmail program.
If people will follow the instructions, the best thing may be to have a notice at registration telling people to make sure you're on their "approved sender" list. Even on our high security setting, if we do that the filter lets everything through from that address.
[edited by: Beagle at 9:40 pm (utc) on Jan. 31, 2007]