Forum Moderators: rogerd

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Building a community without a forum

Getting the 'I belong here' without the burden

         

CromeYellow

2:07 pm on Sep 30, 2004 (gmt 0)

10+ Year Member



I am building a new members section for one of our websites and want to create a community feel that will keep people interested (and subscribed!)

The best way of doing that I think is to build a forum, but then it needs moderated and we leave ourselves open to slagging inside the member section (although this may not happen of course).

Still, I really want to see if I can come up with a way of getting a community feel and wondered if anyone has any experience of doing this and could throw a few tips my way?

The great thing about a forum is that it *is* its members - people create the environment themselves. Is there any way to get this without the messiness? (Possibly a cake-and-eat-it attitude I know.)

I'm thinking of things like free gifts, competitions, news to keep it fresh, but it still doesn't create that participatory feeling.

Any ideas folks?

creative craig

2:20 pm on Sep 30, 2004 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



I am attempting something very similar with a site of my own.

I am going for the personal approach - using my own name where I can and giving my own opinion on different subjects, by doing this I hope for people to become more familiar with me and my site.

That may not be easily done if it is for company site.

fathom

2:57 pm on Sep 30, 2004 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member Top Contributors Of The Month



Well you try 2 boards each with it's own chat function all on iFrames?

Be great for Us vs Them, Men vs Women, Yanks vs Brits or any other combination for battle of the brains!

Through in VOIP and boy you could have loads of fun! ;)

rogerd

7:45 pm on Sep 30, 2004 (gmt 0)

WebmasterWorld Administrator 10+ Year Member



Trying to build community without the opportunity to interact is quite difficult. While you can humanize your site by adopting a very personal tone in the content, it won't really get you to community.

If you believe that a forum is too high maintenance, perhaps you could consider some other ways to allow visitors to interact with your site and each other. A few random thoughts, with an emphasis on lower maintenance:

1) Do a blog with comment ability. Not as free-wheeling as a forum, but interactive.
2) Add polls on topics of interest.
3) Let regular visitors upload a profile page; these could be quite elaborate, depending on the site's topic. (Could include stuff like lists of favorites, etc.0
4) Add a review section where members can post Amazon-like reviews.

Here's a really off-the-wall idea: take some of the community-building guts of a good forum package - who's online, profiles, private messaging, instant messaging - and put that online in some kind of "member center". You could even use the forum part for announcements, etc. Just strip out all the stuff about posting replies, starting topics, etc. You'd end up with a lot of potential for member interaction without the hassles of having to moderate a forum 24/7.

vkaryl

11:34 pm on Sep 30, 2004 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



rogerd beat me to most of it....

I would look into one of the phpBB "aftermarket" portals (search for "phpBB portals"....). You can take much of what rogerd posted and utilize the framework of the portal to make the various sections "cozy" for your feeling of community without actually running a forum.

You could replace the (usual) forum center section with a blog (though blogs tend to take on lives of their own as well, and sometimes require as much moderating, slicing and dicing as do fora!), have a "shoutbox" to one side, a local weather section to the other side, a local "news in brief" rss feed at the top, a "joke of the day" at the bottom, notation of events, birthdays, etc. (Just don't do a whole bunch of "jumpy twitchies" so the page looks like a flea circus on a bald dog....)

Sounds like fun, y'know? May go there myself!

CromeYellow

9:08 am on Oct 1, 2004 (gmt 0)

10+ Year Member



Already this place is sounding like a great place to hang out! Many thanks for the thoughtful replies folks - oh and yours too fathom ;)

I really like the idea of using the forum shell; not too much work but lots of interactivity potential - and keeping it personal should be do-able.

Thanks again

Cy

vkaryl

10:45 pm on Oct 1, 2004 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



Let us know how it goes as you implement! I really am considering following along....

rogerd

1:33 pm on Oct 4, 2004 (gmt 0)

WebmasterWorld Administrator 10+ Year Member



Let us know how this works out, CY. I think we are all intrigued by the idea of building a community without the high maintenance of a forum.

CromeYellow

6:49 pm on Oct 11, 2004 (gmt 0)

10+ Year Member



Will do folks. Hopefully we'll be up and running within a couple of months. Whether it actually works or not might take a little longer to transpire!

Cheers

Cy

Palehorse

7:02 pm on Oct 16, 2004 (gmt 0)

10+ Year Member



Also try adding a guestbook. This sometimes acts as a forum. I have seen guestbook signers talk to each other on it before.

LadyTi

9:28 pm on Oct 16, 2004 (gmt 0)

10+ Year Member



i like the guestbook idea, i've seen some work really well. also what about the 'live help' feature that sites are using? it would give your visitors a chance to drop a note and interact with you when you're online.

rogerd

1:40 pm on Oct 19, 2004 (gmt 0)

WebmasterWorld Administrator 10+ Year Member



A live help feature would definitely be a neat way to interact, but could get REALLY time consuming. Nothing like human interaction, though. If I did this, I'd be inclined to display the "talk to the owner" (or whatever) message only when I was online. I always find it frustrating when I go to a site that claims to have live help and get the "sorry, nobody's home" message after clicking on the link.

While guestbooks are often sources of spam, they do provide some minimal interactivity. Since they are linear in nature, the "moderation" time (to check for spam or inappropriate messages) would be low. It's hard to say how much of a community effect it would have, though.