Web Stats for email forms

How Can I get stats on users of my email forms on site

[robjam]

I have contact forms on my site and I would like to get stats on the people filling them out. Is there a product available for that

[Mardi_Gras]

Are you just looking for numbers on how many complete the form? I use a "Thank You" page that can not be accessed otherwise. So I know for every viewing of the Thank You page, one person filled out the contact form.

I then manually (using AXS) view visits to see where the visitors who got the "Thank You" page came from.

This second part is clumsy because I can't see trends, and on busy days it can be time consuming. I know there are some on this site who are using a combination of cookies, PHP, and MySQL to do this much more efficiently than I do.

It can be distressing to see how many people view the contact page, but don't get the Thank You page - that means they viewed but did not submit. Another lead lost :(

Is what I've outlined above what you are attempting to do, or are you looking for some sort of survey on the people who fill out forms?

[robjam]

I would like to know in my email what search engine they came from and what key work they used.

Thanks

[transistor]

I'm not entirely sure, but I think you can't get that kind of info from the search engine to your site, unless the referer actually logs this info and your log captures it.
You could ask the user in your form, where did he/she found about you and what keyword he/she used.

[brotherhood of LAN]

robjam, it sounds like some sort of solution is to track the exact time of the submitted form, and compare it with the IP address. Then, the first instance of the IP address during that visit should contain the SE referral string, or the referral at least

Don't know how that can be done, but that sounds like a solution to what you are looking for.

otherwise, just use a drop down box are a text box and ask them

im sure there are many solutions to this one....

[Mardi_Gras]

The easiest way to do this is to set a cookie including the referrer information when the visitor comes to the site. When they complete the form, retrieve the referrer data and link the two.

Check your sticky, robjam - I sent you some info.

[skibum]

Click Patrol that went belly up and sold some "assets" to another company had an app that would enable you to attach search enigne and keywords used in search to visits to specific pages on your site.

For example, it would tell you that 10 people searched for email marketing on Google and clicked through to your site and that 5 of them filled out your form - if you have a thanks or confimation page to tag. Dunno if the new company will offer the same, but if you look for news on Click Patrol you will find out who the other company is. Cost started at 50 bucks/month.

[Bernie]

Hello,
what do you think about handing over a session-id with the referrer information when a visitor enters the site and counting the views on the thankyou-page for each referrer...(e.g. google-adwords, search-engines, ppp, etc.).

[phpopentracker.de...] is a tool that provides some parts of this functionality.