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The number start to increase since then until now and still can't find any reason. I will be happy if sales number increase as well but it's not so that is why ROI percentage are starting to drop....more traffic, same amount of sales!
I heard that it's something about the latest Security software update (Norton, Kaspersky, etc..) and it strip out string from users's browser so it will be an "Un-identified" in my log file, and those number were thrown in to 'Direct Access' category.
Anybody heard something like this? Please help...
Thanks in advance.
But the number from organic Google to me are still the same, no increase, no dropped.
I heard that it's something about the latest Security software update
I may be wrong but this sounds like the latest version of Grisoft's AVG antivirus package pre-fetching search results and messing up your stats - the timing is right but the only way to tell for sure is to examine your log files and look for "1813".
So what should we do about this? Seems like we can't block them but t wouldn't be good too if I still let the 'Direct Access' box keep growing their size.
Can we crate another category to thorwn them in instead of Direct access?
When I checked my visits from referring sites, there was a corresponding drop of the about same number in that stat.
Blocking it would mean that browsers that have it installed will not get an "all-clear" signal from this link-testing software and may not be able to click on the link without getting a warning. I've never used it so I don't know what happens.
If you use Google Analytics, I think you would set this up as a "Visitor Browser Program" filter.
That was more than a month ago so perhaps an expert in this forum can offer an update.
What you are looking for is exact matches for ;1813) in the log files.
This is also what makes AVG such a laughing stock as a "security" company.
[edited by: Samizdata at 1:53 pm (utc) on June 11, 2008]
As far as I can tell, they pre-fetch but they don't serve a cached page to visitors. If the visitors click on a link that has been examined by these programs, the visitors show up in your logs just as if that other program hadn't done anything.
This explains why our visitor count using an older analysis program is up 15% month to month and the Google Analytics visitor counts are up just a few percent
The remarks were made a month ago during the initial (and widespread) confusion over AVG, and I would be surprised if the author hasn't found a way to cope with the issue by now. But others are only just encountering it and are naturally baffled.
You have to be able to identify AVG to filter it out.
But being identifiable is what makes it a joke as a security tool.