Forum Moderators: DixonJones
I too noticed major descrepencies with that package. I've since written my own log script, which I can't mention here for spam reasons, but needless to say, after testing it thoroughly, the wild innacuracies turned out to be even greater than I first thought.
One of my sites was reported as having a steady 200-300 unique a day, and I wondered why sign ups were so low (becoming suspiscious of the processor) but when I checked the raw logs with my own script, I was shocked to find traffic for the site in question was nearer 20-30 unique a day!
I'm still suspiscious of the processor though, as they don't show declines.
Copland, these packages are only as good as the skill with which they are configured by the user. There are dozens of things that have to be understood when running them. They aren't doing random acts - they are following strict rules. If your stats package was telling you a certain number of visits and your script was telling you another number, then they were following different rules. That's different from "wildly inaccurate." There's a reason why WebTrends and Omniture and HitBox are big business - they have dozens of smart career engineers working on them over periods of years and they just might know what they're doing.