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how can pages per visit be less than 1?

page views visits

         

Walter Sobchek

11:02 pm on Oct 24, 2007 (gmt 0)

10+ Year Member



Hi,
I'm using webtends logfile analyzer and I'm noticing that my page views are less than the number of visits. I accounted for file downloads triggering a visit but I'm still coming up short, does anyone have an explanation for this?

copland

11:53 pm on Oct 24, 2007 (gmt 0)

10+ Year Member



Possibly because it's wildly innacurate!

I too noticed major descrepencies with that package. I've since written my own log script, which I can't mention here for spam reasons, but needless to say, after testing it thoroughly, the wild innacuracies turned out to be even greater than I first thought.

One of my sites was reported as having a steady 200-300 unique a day, and I wondered why sign ups were so low (becoming suspiscious of the processor) but when I checked the raw logs with my own script, I was shocked to find traffic for the site in question was nearer 20-30 unique a day!

I'm still suspiscious of the processor though, as they don't show declines.

cgrantski

1:59 am on Oct 25, 2007 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



Walter, the downloads were the first step to solving it. Are you really using log files? Do the logs have image hits in them? If so then the next suspect would be visits made up of just an image. Are you filtering out images? I once saw a situation where images were being referenced by another site - whenever the other site was viewed, it called the image, and triggered a visit count. There were three times as many visits as page views!

Copland, these packages are only as good as the skill with which they are configured by the user. There are dozens of things that have to be understood when running them. They aren't doing random acts - they are following strict rules. If your stats package was telling you a certain number of visits and your script was telling you another number, then they were following different rules. That's different from "wildly inaccurate." There's a reason why WebTrends and Omniture and HitBox are big business - they have dozens of smart career engineers working on them over periods of years and they just might know what they're doing.