Forum Moderators: DixonJones

Message Too Old, No Replies

A satisfactory stats package

what do you recommend?

         

tankman

10:08 am on Feb 20, 2002 (gmt 0)

10+ Year Member



I have webalizer stats for my site. Is this what everyone else uses for finding out when google pays them a visit?

agerhart

3:08 pm on Feb 20, 2002 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



Using WebTrends here

casualsub

5:07 pm on Feb 20, 2002 (gmt 0)

10+ Year Member



This has been a *hot* topic recently, check: here [webmasterworld.com] or here [webmasterworld.com].

adev

9:35 pm on Feb 21, 2002 (gmt 0)

10+ Year Member



WebTrends at work.. my personal site host uses LiveStats which I found just fine for my needs

WebTrends LogAnalyzer is nice for general overviews. Not sure how their other packages work.

theweblady

9:46 pm on Mar 28, 2002 (gmt 0)

10+ Year Member



I am using a fantastic piece of log software called wusage by boutell. It does everything, the price is excellent, the people are helpful, they have non profit and educational discounts and best of all, they donate part of their proceeds to needy causes. They do other types of software as well, and i hope to be able to use more of their stuff in the future. All in all, i have had an excellent experience with them and their product.

just my $0.02 :-)
sandy

fom2001uk

10:14 am on Mar 29, 2002 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



Hey Weblady, are you on a commission from Wusage ? That's your second glowing endorsement of the product, LOL.

Must admit, I've heard some good things about it though. Personally, I use WebTrends and NetTracker. What's the best ? Depends what you're after. If it's serious data mining, visitor profiling, and e-commerce metrics (conversions, ROI, etc), NetTracker rules.

theweblady

9:43 pm on Mar 29, 2002 (gmt 0)

10+ Year Member



no comission, fom2001uk- i am just an overjoyed client! :-)
i previously replied to another thread where they were having problems figuring out what to use as well, so i figured i would just share my experiences. one of the things that make this software such a blessing for me is that one of my clients is a non profit in the UK that is looked after by some older technically challenged people. dont get me wrong, i ADORE them, but as i am sure you know, it can be hard explaining stats to them. with this software, i can set up different levels of access, so they can look at prechosen areas and as i have configured it, they cannot change ANYTHING settingswise, they can only look.they are happy as they can see whenever they want how the site is doing thru a web based interface, and i can rest easier knowing that they cannot change any settings-

they are happy which makes me happy too :-)

Beachboy

4:41 pm on Apr 9, 2002 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member Top Contributors Of The Month



Hello everyone,

I have a problem I hope y'all can help me with.

I have to get a much better stats program. My head tech guy says one of our sites generates a log file about 1 gig in size over a month's time. Programs he's tried can take an hour or more to sort through the data.

I need to find a stats program with capable log file analyzer that can rip through this stuff QUICKLY.

Recommendations? Thank you.

ritualcoffee

5:42 pm on Apr 9, 2002 (gmt 0)

10+ Year Member



IBM SurfAid

seth_wilde

5:54 pm on Apr 9, 2002 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



"I need to find a stats program with capable log file analyzer that can rip through this stuff QUICKLY"

We use urchin... It's unbelievably fast... I don't like to post stuff that sounds promotional but some of the stats from their site fit your example very well

Using its new world's-fastest DNS module, Urchin will process 1 GB of logfiles and perform reverse-DNS on every visitor in about 10 minutes

john316

6:14 pm on Apr 9, 2002 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



Analog chews up huge log files, delivers splendid looking reports and best of all, it is free.

I really can't understand why anyone would pay for anything related to log analysis, when analog is available.

[analog.cx...]

For super speedy dns lookups; "23.6Meg log file in 18 minutes"
Try this freebie:

[summary.net...]

I use it to process log files before sending them to analog.

europeforvisitors

3:11 am on Apr 10, 2002 (gmt 0)



For speed, FastStats is hard to beat. It also has a very clean interface (the easiest to read that I've seen), and I love the subreport that shows search referrers for individual pages.

On the downside, FastStats requires setting up a different report for every time period (yesterday, past 7 days, last month, or whatever) and it doesn't have a category for robot/crawler/spider visits.

I like Sawmill's calendar feature (just look at the calendar and highlight the day, week, or month you want), but waiting for some of the pages to display can be annoying.

FunnelWeb's free version is worth trying, too. And Wusage has one feature that I like (being able to see a list of days, weeks, etc. with traffic totals displayed alongside), but it seems very slow when working with large logfiles.

For what it's worth, I now use three tools:

1) WebTrends Live Personal Edition to see what's happening during the day (albeit with questionable accuracy);

2) FastStats for quick, easy-to-read summaries of what happened in the previous 24 hours, including top pages, top referrers, and referrers for specific pages;

3) Sawmill for robot/crawler/spider visits, for viewing traffic over time or on comparable days (e.g., how yesterday compared with the four previous Mondays), and for examining various types of data when I have time to dig around.

pageoneresults

3:17 am on Apr 10, 2002 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member Top Contributors Of The Month



Web Trends here too. Used LiveStats at one point in my career and loved the Who's On feature. You could actually see where users were on the site and how long they've been there.

I'll be looking into some of the other products mentioned in this thread but I think Web Trends is probably the industry standard for most hosting companies. Is that correct?

keyplyr

9:01 am on Apr 10, 2002 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member Top Contributors Of The Month



>For super speedy dns lookups... [summary.net...] ...I use it to process log files before sending them to analog.

John316, Are any versions of DNSTran compiled for Windows? They all look to be for MAC or Unix.

chiyo

9:05 am on Apr 10, 2002 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



keyplayr

try the DNS multiple look up tool downladabe from the analogx.com site. We used it all the time, and can be confirgured easily to work with analog, replacing analog's native but slower DNS lookup. Definately available in windows / dos.

Brett_Tabke

9:17 am on Apr 10, 2002 (gmt 0)

WebmasterWorld Administrator 10+ Year Member Top Contributors Of The Month



I have a host that has Wusage installed. First thing I do with a new site is go in and delete that directory. Not impressed with it.

Webtrends (The corporate white bread logger): over priced, under powered, too complicated to do simple stuff that other loggers do in a single click. Charts are perty, but I've yet to see a logger chart that was worth using for anything more than impressing clients (shh, don't tell - it's one of those agreed upon little lies).

FastStats (The isp logger): currently using it. Somethings are great, others poor. Referrals are not it's strong suit. Strengths, fast, reliable, good charts. I sure can't see spending more month on WebTrends when FastStats will do the same job faster and in some cases, better.

Analog (joe user): nice, but very slow on some systems. It doesn't do referrals justice. Strengths: reliable, open source, and portable.

What's next?

ScottM

11:24 am on Apr 10, 2002 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



I was looking at FastStats, does it work with XP?

Can I use it on more than one website?

keyplyr

7:54 pm on Apr 10, 2002 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member Top Contributors Of The Month



>try the DNS multiple look up tool downladabe from the analogx.com site.

Thanks chiyo. They hide it pretty well, but alas I found it!

ritualcoffee

8:05 pm on Apr 10, 2002 (gmt 0)

10+ Year Member



surfaid is hosted - shippin' logs over nightly. Expensive but man - it runs laps around webtrends.

standard reports like webtrends but has an ad hoc tool that does everthing down to the url level.

perch

3:05 am on Apr 12, 2002 (gmt 0)

10+ Year Member



I use 123LogAnalyzer. It's pretty fast and it does IP whois lookups.

keyplyr

9:58 pm on Apr 12, 2002 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member Top Contributors Of The Month



The AnalogX QDNS missies thrice as many IP lookups as Analog. I let analog run for 3 hours to lookup the unresolved numerical addresses and got it down to about 10% unknown - then I ran the bat file with QDNS and now it is about 35% unresolved again. Any fix for this?

tbear

4:21 pm on Apr 13, 2002 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member Top Contributors Of The Month



I've been using 'superstats' for my clients pages (they pay :) ) Used to be free!
Can't get to grips with logs and all that stuff.
Seem to get good info, but I don't see anyone else here using them.

tedster

4:38 pm on Apr 13, 2002 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



re: FastStats and spider visits

It's easy to use their filter system to set up two reports: one just for spider visits and one that excludes spider visits. But you've got to declare each spider individually, and spotting new spiders is a challenge.

bill

4:14 am on Apr 15, 2002 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member Top Contributors Of The Month



I used SuperStats on one account that I couldn't get logs for...I thought their stats were far more useful than HitBox, eXTReMe, or WebTrends Live...and I tried them all. SuperStats is probably the most underrated service of its type. Their new version 7 stats are really clean and fast.

minnapple

4:14 am on Apr 15, 2002 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



I like OpenWebScope.
I download the log file to my hard drive and then I can slice it and dice it on the fly. Since it generates a html file I can edit it for any occasion.

meannate

11:46 pm on Apr 15, 2002 (gmt 0)

10+ Year Member



We use WebTrends at the office, specifically because it's free through our hosting provider. I use Analog for my personal use, because it's FREE and is completely customizable. There is a slight learning curve involved, however it's easily surmountable, and will provide you with detailed reports.

One thing I must say is that regardless of which traffic / log analyizer you are using, you are only getting estimates.

The dirty little secret nobody tells you about is that many hits go uncounted, due to a little thing called cache. Cache comes into play at many points, it may be that the service provider is cacheing your pages, and serving their users with a copy already downloaded to their servers, or the user may typically have their cache on as well.

What does this mean?
You're missing alot of data! When a user is on one of your pages, and decides to go back a step, instead of downloading that previous page again, the users' computer simply reloads the version it already has! Take this one step further and say that if one user of a giant ISP downloads a page, that server will also cache that page, hoping that someone else using their service might need that page. You will never know about that person seeing your website. You have no accurate way of tracking people moving through your site if they're using the back button (who doesn't?).

There are solutions, the best being (in my humble opinion) a company called BellaCoola, which solves this problem by inserting a bit of JavaScript code into your pages, which is uncacheable. With this they then create their own logfile for your site, and record only data you wish to record (only HTML pages rather than GIFS). You are able to then process this log file with your own software (WebTrends... Analog).

This is a great explanation of web cacheing:
[analog.cx...]

-meannate

ChrisXenon

5:00 pm on Apr 17, 2002 (gmt 0)

10+ Year Member



Do any of these commercial packages - do any provide the ability to see individual visitor page-and-click trails? The one I've seen (Webalizer, provided gratis by my ISP) only shows summaries which doesn't help much with understanding the site on a per-visit basis.

We have a cusom system which dumps every visitor event - page access, button click etc. - ultimately into an Access database, but it's clunky. Is there a reasonably-priced commercial equivalent?

Chris

HandwovenRug

6:02 pm on Apr 17, 2002 (gmt 0)

10+ Year Member



ChrisXenon:
Yes there is one, the above mentioned Wusage.
They have reduced their pricings, so that persons like me with a now or low budget site could afford
a license.

troppo

2:40 am on Apr 18, 2002 (gmt 0)

10+ Year Member



Hi gang

When looking for Wusage as posted here Google Adwords shows a link to 123LogAnalyzer. I checked against the others and its cheaper and offers a 25 day trial version. (No I am not in any way associated with 'em ;-) - but anyway I just tried the trial and its pretty damn good.

I have used analog but I'm one of "those" (read lazy) people who isn't all that hot at hand coding stuff.

Anyone else tried 123LogAnalyzer ? I'm going to run a few more test reports but it looks the goods - like Analog and report writer combined and some nice DNS lookup etc.

Cheers
Troppo

(edited by: troppo at 2:49 am (utc) on April 18, 2002)

tbear

2:47 am on Apr 18, 2002 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member Top Contributors Of The Month



SUperstats will log all your pages and give trails of visitors. I'm not connected with them at all, in fact a couple of years ago it was a free service!!
They charge a good fee, but if you value stats they seem to deliver. IMHO

I agree with bill, dunno about fast but lots of info for not too slow a service. I live by them now. Always insist that my client pays for them! And life is getting better:)

This 38 message thread spans 2 pages: 38