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Competitors Web Stats

Need some information on non-client site traffic

         

kamos

7:41 pm on Oct 25, 2001 (gmt 0)



Is there any product or service avaliable that you can find web site traffic / monthly unique visitors for a competing web site.

Brett_Tabke

9:24 am on Oct 26, 2001 (gmt 0)

WebmasterWorld Administrator 10+ Year Member Top Contributors Of The Month



Nothing like that out there. The only exception is if they happened to use one of the open online counter services such as Extreme tracking (doubtful).

rogerd

10:55 pm on Nov 9, 2001 (gmt 0)

WebmasterWorld Administrator 10+ Year Member



I've seen (dumb) competitors put counters on their pages that can be monitored over time. In fact, I did a comparison for a client showing their home page traffic vs. two of their major competitors plotted over the same period. It was a very effective sales tool.

brandon

11:54 pm on Nov 15, 2001 (gmt 0)



Depending on the order numbers, you may be able to buy a product on a Monday at noon. note your order number, then next Monday at noon buy another product and note the difference in numbers/7

stavs

1:03 am on Nov 16, 2001 (gmt 0)

10+ Year Member



like it, brandon - you sly fox, you.

cyril kearney

1:44 am on Nov 17, 2001 (gmt 0)

10+ Year Member



I think you are wasting your time worrying about your competitions statistics, unless you are trying to raise money and need the numbers in your business plan.

What are yours? Are they what they should be or not?

It cost me $ x.xx to earn $ y.yy is the basic statistic you need.

brandon

2:52 am on Nov 17, 2001 (gmt 0)



Wasting your time? Its called market share and is a very important indicator to evaluate your current progress as well as to gauge whether there is business to be taken from your competitors. Many developers and IT guys fail to realize the importance of such indicators as well as quality user tracking as posted in other threads on this board.

cyril kearney

3:22 am on Nov 17, 2001 (gmt 0)

10+ Year Member



brandon,

Market share is only important to those realatively few companies hold a significant share of their market.

If you are a retailer and you are K-Mart or Sears perhaps those numbers mean something.

If you are a retailer on the Internet, your share is probably below a percent of the total market in the US and even less within the entire world.

The focus is wrong. You need to be looking at your sales, cost of sales and return on investment. Knowing that you sold .0025% within your market and some other retailer sold .0027% doesn't mean anything.

What is his cost of sales v yours. What is his return on his advertising investment v yours. If you are selling over the Internet, it is hard for me see how you would be selling head-to-head against a competitor.

dwedeking

3:38 am on Nov 17, 2001 (gmt 0)



Are my levels due to site design or industry wide factors? Am I targeting the incorrect keywords? Are repeat customers important (return visitors opposed to search engine referrals) or is my industry directly driven by price (meaning should I package my products as a one size fits all style or try to go the extra mile to provide a perfect shopping experience for every customer)? You can't run a commercial enterprise successfully without keeping one eye on the competition. It shouldn't be an obsession but you are not in a vacuum. If you have a product that a customer desires, he will buy it. If he buys it from the guy across the street, you need to at least know why. Once you know why then you can judge the cost of getting that sale versus the return.

Hunter

3:44 am on Nov 17, 2001 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



Good points all :)

brandon

5:05 pm on Nov 17, 2001 (gmt 0)



Couldn't have said it better dwedeking

cyril kearney

8:13 pm on Nov 17, 2001 (gmt 0)

10+ Year Member



dwedeking, I agree with you.

Of course, you don't need the traffic statistics of competing sites to tackle any of those issues.

If I were selling hot dogs from a push cart, I wouldn't need the business records of the push cart across the street to run my business.

((Ha, ha if business doesn't pick up soon, I might be able to prove my push cart theory))

dwedeking

11:09 pm on Nov 17, 2001 (gmt 0)



But what if you could get them (not suggesting something unethical just hypothetical)? If you stand next to your Hot Dog stand and see 5 customers to your one at the competition doesn't this tell you something? How are these customers dressed (what terms are they using to find the site)? Are they in running suits (meaning I need more juices and health food items) or business suits (meaning I need to make sure my products are ready to go instantly and easy to eat on the run)? One of the marketing firms we work with recently did an opening for a shopping mall. Don't you think they did research on the types and volume of customers in areas similiar to the new one? You are correct in that you can make valued judgements based on experience and common sense but man it's nice to have some old fashioned numbers to back you up :)

cyril kearney

5:39 pm on Nov 19, 2001 (gmt 0)

10+ Year Member



dwedeking,
You are right, Business Intelligence is vital to doing business.

But the original poster wanted to get competitors traffic stats and a count of their unique visitors and on the Internet that is pretty much worthless information.

I think visiting competitors sites can yield good intelligence.

Most webmasters I come into contact with are collecting the wrong stats. Certain stats are needed to forecast capacity requirements and generally the webmasters are getting these.

When it comes to collecting the stats that are needed to support the marketing and sales side of their company, most are total failures.

The webmasters usually don't understand what stats are needed and are often hostile to collecting them.

Just read this board to see an example of how hostile many of them are to collecting visitor statistics, or email marketing stats.

A business needs to know the cost of its product, the cost of selling that product (advertising and marketing cost) and the return on the investment in that product.

If the webmaster isn't collecting these stats how can a company succeed?

conor

11:04 am on Nov 30, 2001 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



Hi Guys,

My clients are always asking for competitor analysis, so I have devised a method that seems to work reasonably well.I have used a useful little freeweare program called Goodkeywords for sometime. It doesnt show you exact visits to sites but it uses alexa data to show what it calls 'Site Popularity'. By viewing how your site ranks in comparisson to your competitors a basic but meaningful competive analysis can be acheived. I also 'Guestimate' a competing sites traffic by using the alex toolbar. if anyone has other ways I would love to hear them.

kapow

6:55 pm on Nov 30, 2001 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



There was a tip in a newsletter a few months ago.

Essentially: try to find the web stats pages of competitors by doing a search on something like:

'Web Server Statistics' + keyword
Research how different stats services title their pages.

I have tried this with a bit of success
I was trying to find popular kew phrases that I hadn't targeted. A lot of stats pages have 'no index' tags or are in a secure folder - but a lot are not!

I would be interested if anyone has had more success with this.

brandon

3:04 am on Dec 3, 2001 (gmt 0)



That's a great tip!