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Searching at AOL -

Norton declares 'High security threat'

         

eWhisper

1:41 pm on Jun 6, 2004 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



The last few days, when I attempt a search at search.aol.com - i receive an error page and norton jumps up with a 'high security threat' message about an intrusion attempt.

What's going on with this?

mack

1:40 am on Jun 8, 2004 (gmt 0)

WebmasterWorld Administrator 10+ Year Member Top Contributors Of The Month



Never had this happen to me, but it may be worth making sure you do not have any scumware on your system. It is possible that something is hi-jacking your aol searches and that is what is causing the high risk threat.

Try running Adaware and Spybot on your system.

It may even be worth conteacting Norton, perhaps there is an issue they are aware of.

Mack.

eWhisper

2:22 am on Jun 8, 2004 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



The error is Traversal, which looks like its an overflow issue from an IIS server.

I've seen this error on a lot of machines, and the only thing in common is that they all have Norton on them. I've tried accessing AOL on several of my machines, the only thing they all have on them is Norton, and none of them can access AOL.

Waiting to hear back from Symantec on this one.

vibgyor79

11:09 am on Jun 8, 2004 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



What is the exact text of the error message? Do a search on Symantec knowledgebase - it is quite good.

Leosghost

11:17 am on Jun 8, 2004 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member Top Contributors Of The Month



IF you insist on running norton you have to expect that it jumps at shadows and lets the real foes past ..
Comes in a nice box tho!

eWhisper

3:26 pm on Jun 8, 2004 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



Found the problem. When a search is done at AOL - the way the information is sent to the browser, Norton 2004 thinks its a 'known trojan' and auto blocks it.

This can be removed from the firewall, however, you would be removing the protection about an actual trojan as well.

The options are:
1. Turn off the firewall when searching at AOL.
2. Remove the trojan protection, and then hope that if you're actually exposed to it - Norton catches the attempt and you can block that program/computer on an individual basis.