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Mailer that uses unique ID for each recipient

8:34 am on Jul 12, 2013 (gmt 0)

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joined:May 27, 2005
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Most of us use one or several email addresses for support and we need to keep changing them as the well gets poisoned. But that cuts off relations and return support requests, so I have been dreaming about a mail system that assigns a unique sender email to every one in its address book. Then we can track the culprits and delete the offenders.

For example if John.Doe@site.com emails us then the system adds him to the database and when we we reply our email uses a unique email address. Using john.doe.site.com@mySite.com will not be required if there is a database record that binds something less obvious to that user, such as 10002345@mySite.com

No doubt there are solutions available like this and it will depend on whether they are server-based, Linux or Windows if we can use them.

I think that the ideal solution would be a web-based support ticket system. But what is available?

Any recommendations?
3:19 pm on July 12, 2013 (gmt 0)


WebmasterWorld Administrator phranque is a WebmasterWorld Top Contributor of All Time 10+ Year Member Top Contributors Of The Month

joined:Aug 10, 2004
votes: 194

what happens when someone shares one of these unique email addresses.
let's say someone who is really popular gets great support from you and tells the world about it on twitter.