Forum Moderators: phranque
I recently began running a business on the internet and just came to the harsh conclusion that AOL does not like me very much. Apparently (from reading here) AOL has been blocking mail from me to my customers (who are emailing me first, by the way) because I do not have a reverse DNS set up. I have a website hosted on a server that has its own IP and everything. I contacted the hosting company and they said they do not support reverse DNS. Is this typical? Any suggestions?
Thanks!
Matt
Is this typical?
Hmm, yes and no. For some providers, it may be typical, for others not.
Although it should be there, it is not *strictly* technically required to have reverse PTR records defined in the DNS.
So, many IP address owners (ISPs, networking companies) don't have and don't bother, among them most Chinese or Korean ISPs (which have their own spammy^H^H^H^H^H^H"special" reputation in the internet world), and others.
Many others, however, have. It is a decent sign of professionality and there are (as in your AOL example) advantages to have.
At least they should provide a standard PTR record like 11-22-33-44.hostingcompany.tld in case of a shared server, if not let the customer freely chose a name he wants in case of a dedicated server or a dedicated unique IP address.
Personally, I would not host a server with a company which does not offer me to specify my own PTR names.
Regards,
R.
