joined:Mar 24, 2011
A little advice please. On my instruction I asked my host to updgrade my sql to the latest stable version so I could run certain new components. I run a dedicated server with around 60 client sites. I did not want to do it myself as I feel I didn't have the time or technical ability to manage any issues.
The result of the host upgrading mysql corrupted my joomla based clients websites. They reversed the process which didn't resolve the issue and then upgraded again to a lower version of sql which got about 80% of my sites back online.
I now have problems with at least 20% of my clients sites and I'm being persued by one client for loss of earnings and they are going to pull my contract.
The problem sites are just displaying errors and upon looking into the sql tables, many are empty and without data.
I didn't have backups of the sites so I'm having to manually rebuild each one.
The hosting company did not take a backup before the upgrade.
I've got a huge amount of work to try and get my clients sites back up. My phone is on meltdown with complaints
Question is...is my host liable in any way for corrupting the data?
Any help is much appreciated.