I often see businesses using stock photo images of a pretty girl with a headset sugegsting you're going to get her on the phone if you make contact through the online or phone service support lines.
Really, nah, it's not going to be her on the phone, of course. I'm not talking about the adult industry, i'm talking about a business with a contact person on their site.
So what should busnesses do in this social world? Should they use real staff photos, avatars, customised cartoon imagery, nothing at all, or stick with the stock photo of that girl we've seen working for hundreds of companies around the globe?