Welcome to WebmasterWorld Guest from 54.159.214.250

Forum Moderators: LifeinAsia & httpwebwitch

Client Trojan?

   
11:12 am on Mar 10, 2010 (gmt 0)

5+ Year Member



Hi all,

We had an email from a new client filling in a callback form on our website. Upon clicking the submit button the user reports a popup window informed them of a 'Trojan Horse Virus', thats bacically all we know and dont know if the machine had existing problems.

Our thoughts are that the user has a security system returning this when using form send data buttons!

Anyone else heard of this, should we be worried

geoffb
12:27 pm on Mar 10, 2010 (gmt 0)

WebmasterWorld Administrator engine is a WebmasterWorld Top Contributor of All Time 10+ Year Member Top Contributors Of The Month



A couple of things spring to mind.
1. Find out what a/v spyware protection they have on their machine. That would be my first port of call.

2. I don't want to worry you, but, asuming they have protected their machine, have you checked it's not malware that's got onto your site?
4:17 pm on Mar 10, 2010 (gmt 0)

WebmasterWorld Senior Member bwnbwn is a WebmasterWorld Top Contributor of All Time 5+ Year Member



Have you tested it yourself?
6:41 pm on Mar 10, 2010 (gmt 0)

5+ Year Member



Hi bwnbwn,

Yes I have tested the form within 3 different browsers and on different computers and no problems for us here.

I shall need to find out two things I think:

.How many clients have submitted through this particular form.
.And as engine mentioned, contacting the client who raised the issue too to see what protection they have.

cheers
geoffb
 

Featured Threads

My Threads

Hot Threads This Week

Hot Threads This Month