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Forum Moderators: LifeinAsia

Message Too Old, No Replies

Dealing with one-liner inquires.

One-liner inquires are often suspected!

agbenny

11:18 am on Feb 11, 2010 (gmt 0)

Junior Member

joined:July 20, 2004
posts: 85
votes: 0

As a business owner, I often get RFQs as one-liner inquiries. Most of them are sent from Gmail accounts, and makes is suspicious.
While I do not want to offend the person who inquired us, I also do not want to encourage them to get the best out of nothing.
How do you deal with such queries like, I need a site like xyz.com.
Let me know how do you react to such enquiries.

Thanks,

dertyfern

11:33 am on Feb 11, 2010 (gmt 0)

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joined:June 16, 2003
posts: 615
votes: 0

How do they find out about you? If on your website make them fill out a form with as many pre-determined answer options as possible.

I had this problem in the past from website inquiries and solved it by making the contact form more brainless until I got it right.

agbenny

11:58 am on Feb 11, 2010 (gmt 0)

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joined:July 20, 2004
posts:85
votes: 0

This will work. But removing the Email ID from the site, will also remove the human interface, right? I hope you understand what I mean.

dertyfern

12:02 pm on Feb 11, 2010 (gmt 0)

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Not certain what you mean by email id.

aspdaddy

4:48 pm on Feb 11, 2010 (gmt 0)

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joined:June 13, 2002
posts:2162
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Are they leads? If not just ignore them. If they are leads get more info and nd qualify them.

Not sure what yopu are asking - How do you deal with a telephone calls or meetings asking the same ?

LifeinAsia

4:57 pm on Feb 11, 2010 (gmt 0)

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lifeinasia is a WebmasterWorld Top Contributor of All Time

joined:Dec 10, 2005
posts:5681
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Create a standard questionnaire asking for the specifics you need to create a quote. E-mail it back to them and ask them to fill it out (better yet- have the form online).

The longer you make it, the more likely people will bail before completing. So make it the absolutely shortest you can to get the minimum amount needed to determine if it's a good lead or not.