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MSN Massenger Remote Support replacement

MSN Remote Support does not work any more

   
9:11 am on Feb 21, 2009 (gmt 0)

WebmasterWorld Senior Member jetteroheller is a WebmasterWorld Top Contributor of All Time 10+ Year Member Top Contributors Of The Month



Many years ago, all was easy and remote support from MSN massenger worked.

At more and more of my clients, remote support fails and I was not able to find out why.

I found some software, but this software is extreme expensive.

Is there any cheap or open source solution for remote suppotr?

9:52 am on Feb 21, 2009 (gmt 0)

10+ Year Member



I use tightVnc or teamviewer for connections where you can't setup port forwarding.
1:34 pm on Feb 21, 2009 (gmt 0)

10+ Year Member



I just did remote support with windows live messenger 3 weeks ago. Not sure if we are talking about the same thing here...

I also use teamviewer to support my clients' clients. Very effective and free for personal/non-commercial use.

4:09 pm on Feb 21, 2009 (gmt 0)

WebmasterWorld Senior Member jetteroheller is a WebmasterWorld Top Contributor of All Time 10+ Year Member Top Contributors Of The Month



I just did remote support with windows live messenger 3 weeks ago. Not sure if we are talking about the same thing here...
I also use teamviewer to support my clients' clients. Very effective and free for personal/non-commercial use.

Yes, live messenger, but I have since several years more and more problems, "Remote connection could not be established"

I have also the team viewer, but my usage is commercial.

I do not like to have some days in the future a letter from a lawyer about this.

And now in the economic crisis with declining AdSense revenues, it's hard to effort some hundred EUR.

10:07 am on Feb 21, 2009 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



How many bells and whistles do you need? I just started using CrossLoop. Very easy for clients to install and use.

[edited by: tedster at 6:07 am (utc) on Feb. 22, 2009]
[edit reason] moved from another location [/edit]

2:28 pm on Feb 22, 2009 (gmt 0)

WebmasterWorld Senior Member jetteroheller is a WebmasterWorld Top Contributor of All Time 10+ Year Member Top Contributors Of The Month



I just started using CrossLoop

I read the terms of conditions.

How should I bill my existing client for this ?!?

This client even insists on bills printed on paper.