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Importing goods into the UK



10:02 am on May 17, 2008 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member

Usually when I have imported goods it is via air and they come delivered direct to my door.

Now I am having the goods sent be sea due to weight but the company I do business with is saying that the goods wil be delivered to the uk and I will have to collect from Uk customs.

Has anybody expereince with this?

Fortune Hunter

10:15 pm on May 18, 2008 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member

is saying that the goods wil be delivered to the uk and I will have to collect from Uk customs.

I had an associate that had this happen in a U.S. port It was because the import violated a condition of customs which said all the merchandise had to be labeled a certain way, which it wasn't and was apparently discovered in customs. They said he had two choices send it back or get it labeled correctly. He spent a few days crawling around the load sticking the appropriate label on it. When he was done they approved the load and he could claim it.

Maybe you face a similar situation in the U.K. or maybe there is some type of import restriction you are not aware of. Have you tried called your customs office and asking if there is any reason they can think of why this company would be telling you this?

[edited by: Fortune_Hunter at 10:21 pm (utc) on May 18, 2008]


3:53 pm on May 19, 2008 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member

I dont think it is anything like this!

I have since found out that they will be sending me a bill of landing and invoice etc which I then take to the port and clear with customs.

a company have quoted £40 to clear at customs but Im not quite sure what they would be doing for there money.

Do i just go to the port and claim my load and stick it in the back of the van. Is it as simple as that?

Fortune Hunter

1:34 pm on May 20, 2008 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member

It *should* be as simple as that, but keep in mind you are dealing with government agencies and bureaucrats. If your bureaucrats are anything like ours in the U.S. you will quickly discover that nothing is ever simple.

While it may be painful to actually try calling the customs office I would still do it and explain the situation and see if you can get a straight answer about what the issue is and what you need to do to clear the load through customs.

Best case scenario you save yourself 40 bucks and have a smooth pick up. Worse case scenario you don't learn anything and you are no worse off than you are right now.

In either case make sure you get the person(s) names you speak with and some way of identifying them. Take this with you along with all your documented calls, emails, etc. I know this sounds like a pain, but it might mean the difference between coming back with a van loaded with merchandise and an empty van.


8:52 pm on May 20, 2008 (gmt 0)

5+ Year Member

Ok this is my first post in this forum

Here it goes

Uk customs are allot more at ease than the us ones still if itís a full container 20 or 40 foot u r importing u wont get to see the goods until they leave times port assuming this is the port u r using

U want to hire some one who will do the clearance for you
Shipping and haulage companies provide that or will direct you to the right direction

Its always worth doing your home work on sourcing cheaper haulage they vary allot

The yellow pages will be a great start

Look for an agent near the port u r importing from
They always work cheaper
Look up the post code of the port and search yell for that post code or the first 3 digits of it

Also u will find transporting the container to you warehouse allot more expensive than transporting it from the country of origin

Average for a 100 mile trip in the uk can be some ware around 2k excluding the tax vat and customs

Do your homework b4 the goods arrive
The a copy of the papers /preferably originals for your shipment ready for your agent to start working with
If u are late in collecting the goods u might be fined up to 60 pounds a day for haulage

Also if u was unlucky and they decided to x ray your container expect an extra cost of around 80 pounds for that to be done
It originally cost 50 pounds but agent want there share of profit there too ,,,

Do your home work on who will do a full package for your at the right [price]

Good luck hope this helps


11:17 am on May 26, 2008 (gmt 0)

WebmasterWorld Senior Member essex_boy is a WebmasterWorld Top Contributor of All Time 10+ Year Member

I will have to collect from Uk customs - Yes I have had this happen waited 2 hours for my parcel to arrive at Heathrow, all the while listening to some fool of an employee Yoddleing in the vast halls.

The echo was really amazing the first time.....


7:16 pm on May 27, 2008 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member

lol Well I have since found outthat as it is a part container Im able to collect if I have orginal bill of laiding.

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