Forum Moderators: phranque
I recently changed my site to a new unique IP address with my current hosting company. Since then I have had nothing but problems.
When I try to view the site I get redirected to another domain. However, everyone else (friends and family) can view it.
Also, I have found that Google has problems indexing it, it can't download the sitemap.xml file too.
My host has tried to explain that everything is OK, but I don't think it is. Referalls are down by over 50%. Google now only has 4 pages indexed, as opposed to 120 last week.
Does anyone have any ideas what the problem may be?
Thanks in advance.
To confirm this, go to a command prompt and type in:
ping www.yourdomain.com
It will show you the IP address of where it thinks your domain is located. If it's your old IP, then the above is your problem.
Here's some possible things to try:
Clear your cache in your browser.
Check the 'hosts' file on your local computer to make sure you don't have an entry for your website in there.
Your nameserver (or your ISP's nameserver) probably has your old IP address cached. In that case there's no fix other than to wait some indefinite period of time...could be a few hours, could be a couple of days. If that's the case you can shortcircuit the nameserver by adding the following line to your hosts file (Google will give you the exact location of this file on your computer, depends on your operating system):
111.111.111.111 www.yourdomain.com
replacing 111.111.111.111 with your new IP address.
