Forum Moderators: phranque
I prefer to host sites and offer a complete 'support' package which will include SEO services.
They have a 0 rating in SE's at the moment.
Their current host is digging their heels in a bit and being awkward about moving the hosting. They manage the hardware side of things for them and I think they want to keep the 'whole show', so to speak.
I'm in the dilemma as to whether to do the site and upload to current host, and leave it at that, which is not my preference.
I would rather give support during the period as I don't like "dump and go" strategies and it won't do business any good if there's any problems. I also won't offer *free* support.
I suppose I could always offer to support the site on a monthly retainer for minor changes, including SEO services - or just charge by the hour if they ring (messy?)
What do you think? Others of you must have had a similar dilemma trying to wrest hosting from clients that already have hosting?
Many thanks!
AB
I don't usually have too many problems, but I anticipate finger pointing and complaints by spelling out the terms up front. What you see is what you get. After it goes on your server, changes, updates, maintenance is for a fee. I have no responsibility for the server, its performance, or anything. Then it becomes "Call me if you need help, I'll do what you need and send you a bill."