Ftp simply wont connect

[Encore]

Hey all,

I now have an account at godaddy.com but can't log in to my ftp. I'm using the right username and password but am still given a login incorrect answer. Have also tried many different ways of entering each bit of information for example:

ftp.mydomain.com
ftp://domain.com
ftp://username@YourDomainName/

etc, but none work.
Anyone using who has a godaddy.com account able to tell me how the information should be entered into smartFTP or internet explorer please?

[Encore]

Anyone?

[Alternative Future]

Hello Encore,

What happens when you leave out ftp and just have domain.com in place?

-George

[Encore]

Thanks for the reply.
Weh nleaving username and pass blank I am requested for this information. When leaivng blank and hitting ok I get the following error:

USER
501 Syntax error in parameters.
Cannot login waiting to retry (30s)...

[Alternative Future]

Sorry what I meant was to leave the ftp out of the domain field *you* still require your u/name and p/word are you behind a firewall by any chance?

-George

[Encore]

The ftp works fine with hosting accoutns from other hosts so having a firewall is not the problem. Got an email from godaddy.com telling me to wait 48 hours for the changes to take place ( moved my domain to godaddy.com from another godaddy.com account yesterday ), we'll have to see.

[Encore]

If you have a godaddy.com hosting account .. could you:

Post how you format the information in your ftp?

eg. username.domain.com

Would help me to at least know I'm entering the data right.
Thanks

[webtress]

When using Smartftp and godaddy

address:
www.sitename.com
Input your login and password in the approiate boxes.

[Encore]

Thanks for the reply, looks like it was an incorrect password which I finally got a reply on how to reset ... though perhaps it was a coincidence that the ftp suddenly worked after changing pass .. either way, all is well so thank you.

[ska_demon]

I had this problem with GD hosting. My problem was with cute. Gotta login "normal" not "anonymous".
Ska