Domain Transfer / Ownership expert needed BADLY

people's safety and lives are at risk...

[Harley_m]

I run a huge support site that recently moved to a new domain - over the period of setting it up - the company who sold me the domain etc went bust, and I therefore have no control over dns or anything whatsoever...

This is causing all sorts of nightmares - and due to the nature of the site people lives and safety will be and are at risk due to the sites unreliability...

I REALLY need advice on what body I can contact to force control ( i have purchase proof) of a .com and a co.uk - asap...

Please - anyone know anywhere I could even start?

Harley

[fashezee]

Do a whois on domain -> find out registrar

Contact Regsitrar -> provide proof of purchase

they should be able to assist you. tell them you'll register the domain with them; I found things move very slowly when registrars lose domains..

[storevalley]

Harley ... have transferred several domains over the last couple of years where the hosting company concerned isn't particularly interested in helping out.

They have all been .co.uk domains so far. You may be able to sign up with Company X (real name stickied to you to avoid upsetting forum mods), and request that the domain is transferred into that account.

This is roughly how it works ...

• Request the transfer of the domain into your Company X account, then wait a couple of days.
  
• If the admin contact for the domain does not respond, you will have the option of printing out a form to fax to Company X. Fill it in and fax it off ... they should hopefully be able to help rescue your .co.uk account.
  

Have a chat with Company X's helpdesk (who are very good) ... they will probably be able to help out with your .com account too.

[paybacksa]

Harley -- I do this work as a consultant, and I have handled about 2 dozen domains across several registrars (all US).

You can hire someone like me to handle it for you, but expect to pay a per hour consulting fee plus expenses, with an upfront non-refundable retainer of a few hours time.

Any good Internet consultant should take the job without much hesitation, provided you are willing to provide a retainer upfront worth about 4 hours time. Expect complete functionality by the end of day 4, and consider making that a binding condition for payment of any time or expenses over the retainer.

[paybacksa]

For the record that was not meant as a solicitation -- I don't know of any other way to have advised the forum on the issue but to post.