hi - first post and unfortunately in need of help -

standard begging for help kind of post

[twtnyc]

hi...i'm a full-time personal trainer that implents my other ideas and learns to develop them as i go along hence my problem here and my problem with being stuck as to solving it...i'm a search and read cut and paste type but this has me, my host and my geek-for-hire stumped

i own 2 sites and last thursday two of the database driven sites... one, an os commerce <snip> and one, a joomla site <snip> started experienceing strange errors in google webtools like previously accepted sitemaps showing errors all of a sudden, large numbers of urls being rejected from crawl by robots.txt when robots.txt hadn't been changed and massivly slow loadtimes for both sites .......

my webhost can't figure out what the problem is, and neither can my web developer....we've all been at it since thursday and i'm wondering anyone has any insight?

there have been no code changes or anything on either site, and all i've done is added content articles, and that was before i started experienceing any problems, at least by a few days...

my host did pinpoint two ip addresses that were showing high activity but blocking them with htaccess has had no effect on the turtle loading times...
if anyone has any clues i'd appreciate it...thanks in advance....

[edited by: trillianjedi at 9:36 am (utc) on May 29, 2007]
[edit reason] We don't need to see your URL. Please see TOS. Thanks ;) [/edit]

[bunltd]

Hi, twtnyc and welcome to WebmasterWorld. There are so many things that could cause what you're experiencing.

You don't mention what type of hosting account you have. Is it shared hosting, virtual private server, or dedicated server? If it's shared or VPS - could your account be affected by other site's consuming resources that are affecting your site? (your host may not own up to that, if that is the case)

Is your overall traffic up? Where is it coming from? Are you running any ad campaigns, or buying traffic from somewhere? I had a client who experienced this problem, and after many hours of digging through the logs, they said, "Oh, my partner ran a huge campaign that sent that traffic to the site, it was more than expected"

Another idea: Your host or geek for hire should be able to monitor MySQL usage for your account - to see if any queries are getting bogged down, etc.

Hope that helps you narrow things down.

LisaB

[twtnyc]

Hi Lisa...

I have some dedicated space on a server - but I need to ask the specifics. I'm not buying any traffic from anywhere, my host says the mysql server is running fine...

the only two things in common with both sites running slow are the ads at the bottom of the page, so i've contacted them tofind out why there are so many requests from them in my logs...

i just found my access logs, and can't really say i know whats normal

eesh. jeebus i feel stupid lololol

[bunltd]

Are the ads inserted by javascript? Sometimes that can slow the load time of the page, depending on where they're placed in the code. (especially affects sites using tables for layout)

LisaB

[twtnyc]

just wanted to report back in... the problem was with my HOST and their apache server configuration...they finally owned up and ironed it out but it sure was a frustrating couple of days...

thanks for trying to help troubleshoot!

[bunltd]

Glad you got it worked out, I know how frustrating it can be.

LisaB