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Forbidden: You don't have permission to.

         

Crysis

11:52 pm on Apr 5, 2007 (gmt 0)

10+ Year Member



Hey everyone,

alright, I got a problem with my homepage and I desperately need a helping hand. So that's my problem:

Recently I had a database error (for no reason) and I logged into my CPanel and changed my password, also edited it in the config.php file. The problem seems to be solved as the site was working again, but I got another issue on my hands: Some members of the site were messaging me via MSN Messenger that they couldn't get on the site. They got an error message like this:

Forbidden You don't have permission to access /includes/index.php on this server. Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.

For some reason for half of the members the site is working as usual, for some of them isn't. I suggested using another browser and deleting cookies, but nothing worked either. I also recommended re-booting and turning their modem off and on again, no luck. I really don't know what to do to get them on the site again, and I have to say some of them are honestly very much important. Any help?

Thanks in advance guys.

Cheers, Crysis.

treeline

1:13 am on Apr 6, 2007 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



Maybe your database error lost their accounts, or passwords.

rocknbil

4:17 am on Apr 6, 2007 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



Contact your ISP, something has changed. Forbidden means the execute permissions to index.php have changed or it no longer exists. The 404 error means there is (most likely) an .htaccess file with a directive to point to a custom error page when a script errors or a page is not found - it appears that is also gone or moved.

Welcome aboard, hope it gets worked out.