Forum Moderators: phranque
The customer was able to get to the demo site and display the pages, using Windows XP and IE 6.
While he was making up his mind, I moved all of my websites to GoDaddy shared servers. Most went onto one of their Windows servers. However, since GoDaddy does not support Perl and PHP in the Windows environment, I had to place a couple of my sites that used Perl and PHP on to one of their Linux servers.
Since this new site was straight HTML, I decided to place the site on the Linux side, rather than Windows. The site is running again, and I can access it with all of my browsers: IE6, IE7, FireFox, Mozilla, Netscape.
However, the client can no longer display the pages. The browser comes back with "Can not display the page" messages. I walked him through doing a ping of the URL, as well as a traceroute to the website URL, and both commands return the correct information, indicating he is being routed correctly and there is no DNS error.
I have had him click on embedded links in e-mail, cut-and-paste, retype the URL, and clear his browser cache, all with no luck. But as I mentioned earlier, I can access the same URL with no problems.
So...then I moved the site back over to the GoDaddy Windows server, and everything is fine - he can access the website with no errors.
Any ideas on what happened? I am trying to get everything on the Linux box if I can....this is the only unresolved issue I've run into so far.
GoDaddy tech support has been unable to help.
Sounds like you client's ISP may be employing a web cache. Normally these speed up surfing but they can cause problems. Have you tried using a proxy?
