Welcome to WebmasterWorld Guest from 22.214.171.124
Forum Moderators: phranque
BSkyB placed a big bet on broadband on Tuesday with a 400 million pound plan to bundle high-speed Internet access with satellite TV, taking on telecoms giants BT, NTL and France Telecom.
The biggest pay-TV company in the country, 38 percent owned by Rupert Murdoch's News Corp, said it plans to invest about one-sixth of its operating profit over the next two years, and 400 million pounds over three years, until the broadband unit reaches profitability in 2010.
Chief Executive James Murdoch, Rupert's son, said the short term costs of moving Sky to a hybrid satellite-Internet platform would pay off by increasing customer loyalty and enabling services like video-on-demand.
BSkyB bundles internet with satellite [today.reuters.co.uk]
joined:Dec 29, 2003
seems like a lot of waste of paper. Why do they even bother to print documents anymore? ;)
On another note: Satellite TV, internet & cell should all be in one package.
by increasing customer loyalty
Yeah they need to - they have quite a high churn.
I hate Murdoch cos of the control he has over many aspects of the UK media and sports coverage in particular - if I had a choice on cable or satellite Mr M would not see ym money....
No one that I know willing pays Mr M - now if it was Mr Branson, then it is a completely differnet ball game... watch for NTL : TELWEST : Virgin coming soon
Its good for sky though and in this case very good for the consumer. The price is fairly reasonable so it should appeal to a large audience.
it looks like a good deal to me, although i wish they wouldn't keep quoting 8meg connections - becuase not all of us have that available to us yet. some people can't even get 2 yet.
roll on even more competition
Telecoms regulator Ofcom has removed BT's retail price controls for line rentals and calls, having deciding that competition had finally reached the required intensity 22 years after the former monopoly was privatised.
The watchdog said the changes would come into effect from August 1 adding that BT had agreed to limit increases to its charges for basic line rental product to avoid hitting customers for whom line rental accounts for a large chunk of their phone bill.
"We will now look at how we can simplify our pricing structures and make them more user-friendly," BT retail chief executive Ian Livingston said in a statement.
BT retail price controls removed by regulator [today.reuters.co.uk]
I was always on the highest/fastest package. In May I set about getting the latest offer of "Up To 8Mb".
I'm sorry I did. My speeds on the 2Mb service were always around 1.8Mb. They reckoned I could get upto 6.5 due to the short distance I live from the exchange - that after 2 months is a pipe dream. Highest it has managed is 3.2. On average it comes in at 2.6.
And the main and worst point is that I'm on a renewed 12 month contract. That is part of the T&C of signing up to have the upgrade. I'm going to attempt to have this reverted due to poor service this week.
Last week we got a letter to say that the direct debit payment (1st one) had been deauthorised. My partner spoke to the bank on Friday and they say the dd had never been set up despite us providing correct details. Okay, these things happen, she sent off a new dd form and paid the current month over the phone.
Yesterday morning we received a nice letter saying everything was hunky-dory and that there were no outstanding payments. Checking the bank account online showed that the payment had indeed been taken and cleared.
Yesterday evening, they cut off our service!
Calling customer service was like talking to a brick wall. As far as they were concerned the payment had been deauthorised and that was that. That their system did not have the latest information did not seem to concern them in the slightest and there was no attempt to reach a resolution over the issue.
Needless to say we are escalating the matter but I don't think I want my broadband connection in their hands. Worse than BT dialup customer service back in the day.