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Entourage and HTML Email

Formatting question

         

arawkins

6:21 pm on May 15, 2003 (gmt 0)



Hi, I am trying to set up an HTML newsletter for a client, and am having a problem that I'm hoping someone can help me with. What I've done so far:

First, I created an html file in Dreamweaver (using a couple of gifs, some font tags, and a simple table), inserted it into an Outlook Express 6 Email message, and voila, it's there, no problem.

However, when the file is received in the client's Microsoft Entourage, the table structure is gone, leaving only the <font> tag formatting and the gifs. The message looks fine when I send it to myself.

Is there something more I need to add to the HTML to ensure that the formatting stays intact? Or is this likely an Entourage exclusive problem?

edit_g

3:25 pm on May 16, 2003 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



One of the main problems with HTML emails is that while it may look great on your mail-client - others will display it completely differently (most often this is not a positive difference).

Hotmail, for example, has a particular way of overwriting all the styles included in emails with their own style sheet. There isn't which can be done about this (apart from giving every element a class - which is just annoying).

The bottom line is that, yes, it is probably an Entourage problem. Although I have no experience with that product myself...

groovyhippo

9:13 pm on May 31, 2003 (gmt 0)

10+ Year Member



I've just created my first multipart/alternative email and have encountered this Hotmail problem too.

My mails look great in Outlook and a few other email clients. But when I view them in Hotmail - whoa - all my styles have disappeared.

How do people get around this? Do they really embed the styles right there in each tag?

Hotmail obviously represents a significant percentage of any subscriber list, so I'd like them to see the emails as they were intended!