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MS Outlook Missing Emails After Windows Update...?

I did a Win. update, Norton Scan and defrag... and Outlook reverted 2 weeks

         

Kaeri

1:40 pm on Apr 11, 2003 (gmt 0)

10+ Year Member



I did all the windows updates on the pcs here at work last night, then did full system scans with Norton Antivirus, then defragged all the harddrives. (Spring cleaning.) When I rebooted one of the pc's this morning, Outlook 2000 was missing all the emails ever sent, as well as all emails received in the last three weeks. Does anyone have any theories? HELP! :)

dazz

1:45 pm on Apr 11, 2003 (gmt 0)

10+ Year Member



Has it just upgraded to outlook 2000?

You where perhaps on outlook express before.

Kaeri

2:00 pm on Apr 11, 2003 (gmt 0)

10+ Year Member



Nope. Running Win2K and Outlook2K... Outlook Express is automatically installed with the Windows installation, but it's never been used/configured...

dazz

2:19 pm on Apr 11, 2003 (gmt 0)

10+ Year Member



looks to me like when you updated windows it has automaticly cleared outlook's memory!

Not sure if its possible to ever recover them emails im affraid!

mole

2:19 pm on Apr 11, 2003 (gmt 0)

10+ Year Member



I'd guess it archived those e-mails without asking you.
Check the auto-archive settings on that PC

Kaeri

2:37 pm on Apr 11, 2003 (gmt 0)

10+ Year Member



Tried that, too - When I try and import the Outlook.pst archive file, it keeps telling me that I can't import folder and import file can't be the same (which they're not)... I saw something online, though, that talked about migrating User Profiles and .dbx (the emails saved by Outlook) files being saved to an inaccessible folder... Agggghhh... Thanks for the help guys - I appreciate it.

chris_f

2:38 pm on Apr 11, 2003 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



If your using outlook2k all you emails will be stored in an outlook file with a .pst or .ost extention. Search your computer for that. It has ALL you outlook data in it.

Chris

Mardi_Gras

10:44 pm on Apr 11, 2003 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



Kaeri - .dbx files are Outlook Express stores, not Outlook. Unlike Outlook, OE keeps each folder in a different .dbx file - Outlook stores all messages, etc, in a single file, which, as Chris said, will have a .pst or .ost extension. By the way, if you're running Windows XP, those files will be hidden by default.