Forum Moderators: phranque
I was thinking of moving to a new host. It started up in Germany 10 years ago and they started up in the UK about 2 years ago. They have won best webhost from a well-known UK magazine two years in a row. UK customers can call a customer support centre in the UK, we are charged in pounds, they have a .co.uk site and everything looks really professional. I've rung their sales line (based in the UK and called on a UK line) and asked a few questions - they seemed nice enough. They have also listed a UK fax and postal address on their site.
The only problem I've got with them is that their servers are in Germany. I know that access speeds for UK visitors to my site might be a little slower in theory, but is all of this really a problem, or should foreign hosts really be avoided at all costs?
Server location has become a major factor with search engines, namely Google. If for example you have a .com, plus hosting in Germany, you won't be in Google's british results, ragrdless if you pay taxes there, have a brick&mortar or whatever.
Local hosting, the safer bet for long termn success.
Access speeds have never been a problem with them either. On the other hand, I have issues on that score with my UK-based ISP.