Forum Moderators: phranque
Newbie here...
Lurked for the past hour or so to find any help to my problem but could not get an answer...
Im using Interspire's Sendstudio to send out HTML email newsletters to my client's mailing list...
During testing, i found out that the HTML newsletter shows up as an attachment on Hotmail and GMail - the email has an attached file without any extension, and nothing else (while in the first place, no attachments were sent with the email)... When this attachment is downloaded and opened in the browser it shows the HTML newsletter laid out as designed... Whereas on Yahoo, Thunderbird and Outlook Express, it comes through as intended (NOT as an attachment) - meaning: shows the exact formatting with all the images in place...
A few weeks ago i had given everything a similar test run, and Hotmail and GMail showed the HTML email newsletter as intended, NOT as an attachment!
I must add here that when i tried sending my HTML newsletter as an attachment, it showed up correctly everywhere BUT ... the email had an attachment ... the same ... file with no extension but with HTML content inside...
My question is.. Have Hotmail and GMail changed the way they handle HTML emails? If they have, how do i keep getting HTML emails (newsletters i have subscribed to) in my Hotmail and GMail accounts 'without' them being displayed as attachment? Or is there something im missing out?
Im using HTML 3.0 so no CSS or Javascripts .... Font and table tags are used for styles and layout... Images have absolute paths as links (images hosted on a web server)
I'll appreciate any help i can get :)
And that file call is tagged with your e-mail address.
By checking the logs, the spammer can see exactly which e-mail addresses are confirmed valid, and offer them for sale.
As a result of this (and other problems), many people don't like HTML e-mails, and it is standard security practice to turn of "previewing" of e-mails. Many security folks also advise that people choose "plain text" over "HTML" any time the option is available.
I don't know if Hotmail and Gmail have "done something" to your messages, but I think it would be good security practice if they have.
Eliz.
I get regular HTML emails from register.com, alumni.net, fontcraft.com etc...
In these HTML emails, the graphics are not displayed (by Hotmail default i guess)... but i have an option to view them.... understood.... its to prevent the spammers from knowing the validity of my email address...
There are no attachments in these HTML emails ... (important point)!
I viewed the full header and the message source of all these HTML emails one by one (Hotmail has an option to display full headers and view message source)... I even copied and used the code from these emails (between <head> and </head>) but still my HTML emails show up as attachments in Hotmail!
I dont understand why Hotmail is not displaying my HTML emails the way its displaying HTML emails from register.com, alumni.net, fontcraft.com etc...!
I could be wrong, of course....
Eliz.
Graphics in signatures are a major problem with the above scenario. Why, because all of your outgoing messages that contain a graphic signature will have an attachment with them. This presents all sorts of issues, especially with those using text based email and spam filtering. Sending email with an attachment these days has its risks.
I studied the headers and full message source of HTML email newsletters i recieve from various places i subscribe to and i noticed that all of them send a text version along with it so that email systems/apps that cannot display HTML email can show text only... So the email message source says content-type: text/plain as well as content-type: text/html
My mistake was to send the email as HTML only!
I created a test newsletter in Sendstudio from scratch and this time i selected 'Text and HTML' as the newsletter format...
And in Hotmail as well as GMail i rcvd my HTML email newsletter displayed completely - without the HTML itself file as an attachment... As i mentioned before, the images were not embedded in the email.... they were absolute paths to where they were hosted on some web server... Of course i had to enable viewing graphics in Hotmail and GMail as they r turned of by default... :)
So thanks everyone who tried to help :)
