I have a membership database that I'm sending mass emails to. I know that an individual can mark an email as spam. I know that each anti-spam software is different. But, are there any general guidlines as far as what to avoid to keep emails from being marked as spam to opt in lists?
For example, one of our employees has Norton Anti-Virus. He has not marked anything as spam, but when I send out a memberwide email, Norton marks it as spam.
Thanks for any help you have to offer.