Cannot Access Certain Sites from my Router

(But can on school/library computers!)

[lufiaguy]

Hey,

First of all apologies if this is in the incorrect forum.

For over a week I have been completely unable to access the sites or FTP services of a particular host. [example sites removed]

The problem is that while I cannot access these sites from my own computer/router, if I try to access them from a school or library computer I connect no problem at all. If I try to access them at home, nothing happens... I just end up staring at a blank screen while the loading bar goes up slowly, eventually giving a dreaded "page cannot be displayed error" or something similar.

Any help would be appreciated. I'm going to contact my ISP this week, but I was wondering if anything could be done to the router to help (I already tried kicking it, it growled at me).

Thanks,
Chris Poskitt

[edited by: lufiaguy at 12:20 am (utc) on Feb. 13, 2006]

[lufiaguy]

Erm, I just realised that you're supposed to use "example.com" instead of actual sites. I would remove them but I can't find an edit button. Sorry.

Both of the sites I mentioned are on the same host. Doing a lookup on both gives the same IP address and alias, and I'm having the same problems with both sites.

EDIT:
I found the edit button! ;)

[bill]

Turn off any firewall or Internet Security applications you might have installed. Those are often the culprit.

[Pfui]

You might also try writing webmaster@ (or support@ or whatever the site offers) from your school or library e-mail account -- or any account you can access from other than home -- and ask if the host may be blocking your home IP address and/or host name. Include your home IP/host info so they can check things more easily.

Ideally, if they're blocking you on purpose, they'll tell you. But tech people can also fat-finger (typo:) numbers and such when coding blacklists, so the host, or its ISP, might not even know you're locked out at their router(s), etc. (thus affecting both Web and FTP), until you tell them!

[lufiaguy]

Thanks I will try out both solutions and will let you know how I get on.

[lufiaguy]

You were correct... somehow I managed to trigger their firewall and I was automatically blocked. My IP has been cleared though and access has returned.

Thanks!