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Outsourcing overseas?

Positives, negatives, flip flops?!?!?

         

asptony

7:35 am on Nov 5, 2005 (gmt 0)

10+ Year Member



I am looking into outsourcing for some projects that I have on the plate currently. Anybody have any ideas on where I could get more info or if you guys have advise, that would be awesome.

etechsupport

12:33 pm on Nov 5, 2005 (gmt 0)

10+ Year Member



You can get so many companies at overseas, but it is important to check their reputation, reliability and capability as far as outsourcing is concerned.

aspdaddy

1:53 pm on Nov 5, 2005 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



Hi asptony, there are a lot of options for outsourcing these days. Think about why you are doing this, to focus , to reduce cost or to reduce lead time.

You can outsource programming and web design abroad for about 1/3 - 1/5 of the market rate. IMO this is the highest risk/lowest cost and initially you usually need to use a broker/communicator to manage some of the risks. I havent done this yet but will be giving a try in the new year. If you are interested i can reccomened a WW member as a broker.

You could outsource locally to IT companies, I am doing this at the momemt paying contractor rates for programming without the employment overheads. This is more usually to complete specific areas of a project quicker rather than cheaper, to meet a deadline etc.

You can also find final year students to work on projects or part time from home. This is risky and can drain your time but you might be lucky & find some gems.

Whatever route you will need good project management to communicate requirements and set milestones etc or it will end costing more and taking longer than doing it yourself.

etechsupport

2:33 pm on Nov 5, 2005 (gmt 0)

10+ Year Member



Your suggestion seems useless and vague. As far as outsourcing is concern it is not like a fastfood stall, I wonder how one can rely on a contractor or a final year student. When you outsource your project it require full scalability, capability, reliability and high availability with key technical support 24x7x365.

aspdaddy

3:05 pm on Nov 5, 2005 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



I wonder how one can rely on a contractor or a final year student

By experince of working with them. Any outsourcing relationship takes time to build confidence, and through dweliverables confidence increases.

When you outsource your project it require full scalability, capability, reliability and high availability with key technical support 24x7x365.

No it doesnt. I wouldnt choose to outsource those areas. I outsource the areas I can get done more effectively than inhouse with available resource - programming and web design.

Day to day support needs to be local and personal, not some call centre over the other side of the world.

etechsupport

4:29 pm on Nov 5, 2005 (gmt 0)

10+ Year Member




It is your personal experience perhaps for a very limited need and for a controllable field. As per my personal experience a company needs outsourcing support as and when they reach to a certain growth level with large client base, certainly this is the time when they feel outsourcing can be a major economic decision for saving overall cost. On other hand those company having very less clients or new in business or limited field generally prefer to get it done by their in-house support.

larryhatch

4:43 pm on Nov 5, 2005 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



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sharbel

6:57 pm on Nov 5, 2005 (gmt 0)

10+ Year Member



Lol

asptony

7:43 pm on Nov 5, 2005 (gmt 0)

10+ Year Member



You know, you guys crack jokes about it, but its actually funny the amount of work you can get done. The company I work for uses outsourcing to beirut and serbia and both countries get us good results...but like mentioned earlier, Project Management is the key

The only reason that i dont use the contacts from my current company is that i simply cant

Anywho I would love to hear more great responses

Thanks

Tony