Email address to appeal against Biz Express rejection?

What is it please?

[1Lit]

My site was turned down because pages didn't show correctly when Yahoo UK came to have a look at it. I had tested it in Netscape 6, but Yahoo editors use Netscape 4.x

Anyway, thanks to my useless web host, my email system was down and I didn't get the rejection email from Yahoo.

So I was wondering what email address I would use to appeal against the rejection?

Thank you very much.

(edited by: engine at 12:44 pm (utc) on Mar. 28, 2002)

[tigger]

that is an editors email address and I would try sending him an email, but have you fixed the problem

[1Lit]

Thank you. Problem has been sorted; it took me a week of hell, because our site is extremely complex, but the pages now display correctly.

[eljefe3]

They give you one month to appeal, so you should be fine writing back to the editor that denied your listing. Stay persistent with them for the review.

[1Lit]

Hi eljefe3. Thanks for your response.

Unfortunately, I didn't get a refusal email from them. Because of my web host - no fault of mine, believe me - our email system was down for the first time in two years.

So I don't have an email address to appeal to. Tried writing to various other Yahoo! addresses, but no response.

Does anybody know what the address would be for Yahoo! UK? I'd be most grateful.

[eljefe3]

Hi 1Lit,

Would your web host have a copy on their server? They sure as heck should I would think. If not, whatever the yahoo customer service number is there I'd dial it and speak with someone.

I experienced the same problem you did with them not being able to see my site in NN4. After waiting for about 25 minutes on the phone, I got through to someone and then left a voice mail with an editor and made sure I got a couple of names that I could use in the follow-up email. The next day the site was accepted. This was in the U.S. so unfortuantely I don't have a number for you.

Anyone in the UK have yahoo's number?

[cfel2000]

This department should be able to help.

[e-mail]

Good luck.
Chris.

[NFFC]

>I didn't get a refusal email from them

How did you know you had been refused?

[1Lit]

I know it has been refused, because I rang Yahoo! UK. It's a long story, but I got a brief comment from one of the Yahoo editors to say it had been turned down because all the pages didn't display properly on Netscape 4.

I asked the man for an email address to appeal to. I wrote it down very carefully, and even confirmed it with him, but whenever I write to it - [e-mail] - my email gets sent back.

I will try writing to the email address suggested by Chris, but is there any other variation of the email address I've quoted above that I may try? Maybe there's a mistake in it?

I believe I have a month to appeal and I've only got about three days left!

Thank you...

[NFFC]

Try [e-mail]

[NFFC]

>I've only got about three days left!

The suspense is killing me, did you get in?

[1Lit]

Sorry, but I was away in York/Bradford for two days.

First of all, I would like to offer my appreciation for the assistance provided by people on this forum, particularly 'Jaze'.

I received an email which said: "After reviewing your appeal, we are
pleased to announce that your site has been added to Yahoo! UK & Ireland." etc. etc., so, yes, the site did get in, which I'm delighted about :)

Still haven't seen it in the directory, however. How long does it usually take?

FYI, the acceptance email came from [e-mail]

Looks like Yahoo! editors keep changing their email addresses to stop us harrassing them?!

Thanks once again for everyone on this forum who kindly offered their help in checking the site on Macs and providing the contact email address for Yahoo!

[caine]

Yahoo usually takes about two to four weeks. probably two with the UK regional yahoo.

[NFFC]

>Still haven't seen it in the directory

It's there, you need to use yahoo.com, they have it first.

[1Lit]

Hey, thanks NFFC. It's very kind of you to find it for me.

I won't mention the site, because that might be considered to be a plug, but Yahoo! have included my description exactly as I requested, packed full of keywords:

"offers reviews of new cinema and DVD releases, features, galleries, polls, and competitions"

I'm delighted! I thought the editor might have shortened it, but s/he didn't :)

I've been making a loss on the site until now; hopefully a Yahoo listing will increase traffic to it and help me earn some revenue. Some webmasters have reported a doubling of their traffic from a Yahoo listing: I wouldn't mind that :)

[tigger]

Congratulations my experience with Yahoo editors has not been good but so far touch wood I’ve only ever had one running-in with them, lets hope you get the returns from your investment

[IanTurner]

Nice to hear some good news. Congrats 1Lit