Twitter CEO Dick Costolo, "We suck at dealing with abuse and trolls."

[engine]

In a frank and honest way, Twitter's CEO, Dick Costolo, has admitted that Twitter has problems with trolls and abuse, and he's admitting it's nobody's fault but his own.

It seems from his response he's stepping up the effort to find a solution to the problem.

Not before time, imho.

Clearly, it's upping the game on all fronts ahead of its earning due later.

Twitter CEO Dick Costolo is taking personal responsibility for his platform's chronic problems with harassment and abuse, telling employees that he is embarrassed for the company's failures and would soon be taking stronger action to eliminate trolls. He said problems with trolls are driving away the company's users. "We suck at dealing with abuse and trolls on the platform and we've sucked at it for years," Costolo wrote in an internal memo obtained by The Verge. "It's no secret and the rest of the world talks about it every day. We lose core user after core user by not addressing simple trolling issues that they face every day."Twitter CEO Dick Costolo, "We suck at dealing with abuse and trolls." [theverge.com]

"We're going to start kicking these people off right and left and making sure that when they issue their ridiculous attacks, nobody hears them."