Form Mail

"Error: External Recipient"

[Liane]

I was informed by a client that he received this message when trying to fill in my cutomer inquiry form.

Error: External Recipient
The recipient email address provided (my e:mail address) is external to this website. Please make sure that the email address configured as the recipient uses the same domain name as your website.

HUH? I don't get it. I haven't changed anything since day one on the form.

Anyone have any idea why this would start happening all of a sudden? I have written to my hostiung company, but they have been having all kinds of technical problems lately and are not answering their e:mails promptly. As it stands now ... I am pretty much out of business. Help!

(edited by: Liane at 7:43 pm (utc) on May 23, 2002)

[dstanovic]

Sounds like the hosts formmail might be botched. Recipient is the users email address that will receive the form results and is a hidden field (you probably know that but I am just making sure).

[guillermo]

It sounds as if your hosting company set this script up for you, and maybe they suck at it.

I would configure your own copy of FormMail and call it from your own cgi-bin.

[richlowe]

Some scripts check the referrer field to try and prevent spammers from hijacking them. If someone was using adsubtract or zonealarm to remove the referrer, then this message might occur.

Richard Lowe

[john316]

If you can FTP into the cgi-bin, take a look at the formmail script and make sure this line is set to your email domain, there was a recent upgrade to the script to prevent spamming and it is entirely possible that your host just updated without telling you.

"@allow_mail_to = qw(yourdomain.com);" <--plugin your domain, *the one that you receive mail at*.