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Email images on tablet and mobile devices not showing

4:21 am on Nov 21, 2012 (gmt 0)

Junior Member

10+ Year Member

joined:Jan 18, 2008
posts: 100
votes: 0

So I'm creating HTML emails with non-embedded images. On a desktop email client you click show images and everything looks fine. However if you view same email on a tablet or mobile email client, then SOME of the images act like broken links. So far i've tried it on the native email client for an android tablet, the hotmail app and the gmail app on android. All with the same issue.

The one image that does show correctly is not broken onto two lines in the message source. So thats my hunch. I'm using the PHP PEAR email package to send so it automatically word wraps 80 chars or whatever and puts the '=' at the end of each line that wraps.

Anyone else have this problem? Any ideas for a fix?
7:01 am on Nov 21, 2012 (gmt 0)


WebmasterWorld Administrator phranque is a WebmasterWorld Top Contributor of All Time 10+ Year Member Top Contributors Of The Month

joined:Aug 10, 2004
votes: 195

put a carriage return immediately before the src attribute value:

<img src=
"http://example.com/images/filename.jpg" ...>

and use shorter urls for your images if necessary.
internally rewrite them to the actual location if necessary.