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iPhone 4: Reports Of Problems

     
5:26 pm on Jun 24, 2010 (gmt 0)

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iPhone 4: Reports Of Problems At Launch [news.bbc.co.uk]
A number of users are reporting problems with their iPhone 4. Apple's latest device went on sale on Wednesday, with hundreds of people queuing outside Apple's flagship store in central London for the launch.

The issue relates to the mobile phone signal, with users reporting a drop in signal strength when the phone is held.

The casing of Apple's latest phone is made of stainless steel, which also serves as its antenna.

5:32 pm on June 24, 2010 (gmt 0)

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That's kind of funny because better signal strength is one of the top things Apple is touting as improved in this version.

It is too be expected, it isn't like Apple to release something good the first time. That way people buy the same thing from them 2-3 times.

A bet it is less then 1 year before an iPad comes out with a camera.
6:02 pm on June 24, 2010 (gmt 0)

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I'm amazed they didn't pick up on this issue, especially as it's meant to be a cell phone.
8:15 am on June 25, 2010 (gmt 0)

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I'm amazed they didn't pick up on this issue, especially as it's meant to be a cell phone.


It seems you have to bridge the 2 antennas in the lower left corner.

So mainly lefties would be affected and a case fixes the issue.

If the tech blogs wouldn't have reported it then most iphone users would have just blamed AT&T if their hand slide a little low and their call disconnected.

Jobs is telling users to deal with it and hold the phone differently. LOL
11:27 am on June 25, 2010 (gmt 0)

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Yes, here's the bit about holding it the wrong way. LOL

Apple issues advice to avoid iPhone flaw [news.bbc.co.uk]
Apple has released official advice for iPhone 4 owners to overcome the problem of the device losing signal when held by the lower left corner.

Steve Jobs responded to a query about the problem from one owner by saying: "Just avoid holding it in that way."

The official advice is to "avoid gripping it in the lower left corner in a way that covers both sides of the black strip in the metal band".
9:35 pm on June 30, 2010 (gmt 0)

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A second problem has been reported with the Iphone 4, do a search on your favorite search for iphone 4 sensor and see reports of some people complaining that the proximity sensor is over sensitive.
10:19 pm on June 30, 2010 (gmt 0)

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I own the phone. If you cover the black strip in the left corner, you will slowly lose signal. It's honestly nothing to get worked up over; however, I can see how it would be a problem for left-handed people. The people who won't stop whining about it should either get a case or return the phone.

It is surprising they didn't figure this out in testing other than the fact that in field testing the phone was always in a case to hide it from others. Maybe that's why they are currently hiring three antenna engineers, some people were likely fired.
11:07 pm on June 30, 2010 (gmt 0)

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I'm amazed they didn't pick up on this issue, especially as it's meant to be a cell phone.


Maybe that's what this guy was supposed to be testing... [webmasterworld.com ]
7:58 am on July 1, 2010 (gmt 0)

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I have the 3G IPhone and was looking at upgrading to the latest phone but this problem with the dropping signals does concern me as it is alot of money for something that has a major design flaw.

So the lucky people who own them is this a concern ?
8:20 pm on July 1, 2010 (gmt 0)

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Mega I'd hold off until the dust settles.

Apple might be able to migrate it with a software patch.

Apple might be able to migrate it with minor hardware changes.

But they might not be able to do anything quickly leaving you with a phone that drops 10-20% of it signal when the lower left corner is held.

There are other serious reported issues but things are so wild on the forums/blogs that it's hard right now to tell which are real or not.
11:31 am on July 2, 2010 (gmt 0)

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I ordered 2 for myself and wife a few weeks ago. I have been thinking of canceling my order. But after paying attention to how I hold my phone over the last week, I never grip it in the lower left corner (coincidentally).

If I did, I probably would have canceled my order. That, and I read a review on TechCrunch that said the iPhone 4 makes the Droid Incredible look so last year.
12:26 pm on July 2, 2010 (gmt 0)

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So the lucky people who own them is this a concern ?


It's a concern if you hold the phone covering the strip in the lower left side. If you can't avoid doing this and have no wish for a case, then I would not suggest getting the phone.

Otherwise, it is arguably the best overall smartphone you can buy. Arguably.
2:55 am on July 4, 2010 (gmt 0)

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A phone that can't phone unless you hold it in a weird position cannot be arguably the best smartphone one can buy... I feel like I'm reading MacDailyNews
3:06 am on July 4, 2010 (gmt 0)

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A cheap fix: buy a tracfone and tape it to the back. [i never have problems with calls using mine] lol
9:15 pm on July 4, 2010 (gmt 0)

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Looks like it is more an issue with the calculation of the number of bars rather than a large loss of signal.

iPhone 4 signal fault leaves Apple 'stunned' [news.bbc.co.uk ]

[edited by: engine at 4:20 pm (utc) on Jul 5, 2010]
[edit reason] fixed broken link [/edit]