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Need rough idea of Intranet content

Especially for customer access

         

Macguru

3:16 pm on Oct 10, 2003 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



Hi guys!

I am a quite clueless about Corporate Intranets. I have just seen a few, and the main sections differ a lot when compared. I am working on a proposal to re-build a site for a communication and advertising company and they want "the customer access' form on homepage.
This company have international clients and partners. The distance and timezones are an issue for communication.

The main purpose of the Intranet is swapping graphic files over FTP.

I though of adding a internal mail system and discussion forum so they could discuss and brainstorm on the projects. Project management charts could be useful too, but seem to be expensive to install and maintain.

Any other sugestion?

skipfactor

3:28 pm on Oct 10, 2003 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



Group-managed calendar, group directory/contact info

limbo

3:32 pm on Oct 10, 2003 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



The forum idea is an excellent one - Our intranet hosts more than 50 forums and they form it's mainstay.

It is definitely work thinking about - we have forums devoted to all manner of situations and topics. the most popular are IT support (no suprise there then) and HR and Intranet issues are also very busy (100,000 staff have access - figure growing!)

Archive! archive! archive! A good library of resources is vey handy too.

The most commonly visited page on the Intranet (apart form the home page) is the contacts directory - A well designed and very well maintained contacts list is really useful - With an inbuilt search facility you have an excellent communcation device.

How big is the company? How many staff? offices? can you host on one server? would you need to replicate to other servers? have you considered A content management system?

Macguru

4:09 pm on Oct 10, 2003 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



Just a few minutes after posting this I already have brilliant suggestions. You guys are terrific and I love this place!



skipfactor,

>>Group-managed calendar,

Can updates be made to it with a regular browser? Do you have a suggestion for the client side/server side program? (Hosting will be on *NIX)

>>group directory/contact info

<BLUSH>How could I miss this?</BLUSH>


limbo,

You sound like some of the Intranet BIG BOYS! ;)
Here are more precisions :

How big is the company? How many staff? offices?

It is a relatively small agency with a single office and a little less (my guess) than 100 employees. Most of these people work in printed add production and targeted media placement(mostly fliers, paper adds and billboards). About 10 reps (we call them Ketifs here) manage the accounts and deal with clients. They are affiliated with an international network of about 150 offices worldwide of wich about 20 other agencies do partner with them. So I guess I am looking for a small scale solution.

can you host on one server?

Yes

would you need to replicate to other servers?

Not for the time beeing. Can scalability be a big factor?

have you considered A content management system?

Not for the time beeing, the rest of site will be a 25 pages corporate brochure with a 50 pages portfolio that a single person will update about once a month.

Thanks guys, It's a very good start.

rcjordan

4:14 pm on Oct 10, 2003 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



Mac, we're using the internet as an intranet for one of my companies. This calendar works great

calendarscript.com

rcjordan

4:22 pm on Oct 10, 2003 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



We also use xav's startpage script (modifying the template is easy) --very handy.

xav.com/scripts/start/

Macguru

5:23 pm on Oct 10, 2003 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



Hey thanks for the ressources, rcjordan!

Seems easier than I first thought.

rcjordan

5:31 pm on Oct 10, 2003 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



With a fair-sized group of employees and affiliated offices, I'd consider adding an editor controlled directory (Links2 perl would be my preference) and/or a FAQ generator. Then show them how to build their own reference resource.

Macguru

5:47 pm on Oct 10, 2003 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



I really feel like a spoiled rotten hand fed kid now, keep em coming! ;)

Just a quick question about calendarscript :

To customise the look and pop it in a few languages, will I have to dig throught HTML snippets in the perl script or does it mainly use SSI (or else) in external templates?

rcjordan

6:11 pm on Oct 10, 2003 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



>customise the look and pop it in a few languages

I used the default "look" straight out of the box. I did spend 30 minutes or so setting up permissions at various levels, admin, etc.

If you really want to spoil them, set up this email reminder script --no admin required, yet a handy tool for business. I use it all the time

[tesol.net...]

Macguru

6:22 pm on Oct 10, 2003 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



>>I used the default "look" straight out of the box.

Thanks. the look of the gizmo will be pretty important for both my prospect and their contacts, since most of them deal with looks and images on a daily basis.

I will dig deeper in the files before I write any figures on this line of the proposal.

Very good pointers here. rc, having a peek in your tool box was very intersting. Thanks for sharing.

skipfactor

11:45 pm on Oct 10, 2003 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



If you really want to spoil them

reminds me...another good idea is to build a 'My Intranet' control panel. Instead of different password tiers/levels, I cookie them so they can go to one place to delete files, etc. that they have posted.

bill

6:25 am on Oct 14, 2003 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member Top Contributors Of The Month



Interesting thread...any suggestions for preferred group directory/contact info scripts?