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Yahoo Messenger

Voice Problems

     
11:19 am on Jun 18, 2010 (gmt 0)

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Hello.

New here. Only my second post.

Can I post a message about Yahoo Messenger on here?

I'll do so and be guided by you if it's the wrong place, and apologise in advance if it is wrong.

However, a friend of mine and I use (or used to use) Messenger Voice to chat. About a year ago we started to have problems, and Yahoo have declined to even reply to my emails to them.

The problem is that, although she can hear me perfectly, she sounds like she's talking through water. I've tried it with others and the same thing happens.

It happens on my hard wired PC and also on my wirelss networked laptop.

The funny thing, though, is that it works perfectly in Paltalk Voice.

I tried my laptop on another network about 1/2 mile away and it worked perfectly, both ways.

My broadband speed maxes out at around 305 kbps and BT say they can't improve on this. I wonder if the slow speed somehow corrupts the incoming voice and that there's something different about Yahoo that causes this problem.

Any comments would be appreciated.

Regards,

Allan
12:34 pm on June 21, 2010 (gmt 0)

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305 kbps


allatpen, is that Kilobytes? If so that is more than enough bandwidth. I think Yahoo voice/skype and the likes use 20KB or less a second.

I use voice chat on there and I've never had a problem. If you are using a laptop and a headset, ensure the headset is plugged in before logging on.
There is also a 'voice setup' process within messenger's options that may help you out.

Sorry about the experience you've had with Y!'s technical support, I think for their free services that support is quite poor.
4:28 am on Aug 27, 2010 (gmt 0)

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MTU fragmentation (a sort of TCP/IP frame size). Not sure if there is a setting in Yahoo! Messenger (Linux PC here) but it did have a pronounced effect on marginal connections.

Changing the Full Duplex and Echo Reduction settings if present might help. When I did CU/SeeMe video chat over 9600 baud modems those setting meant a LOT.